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Released September 21, 2018. Models A1920, A2097, A2098, A2100. Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray. (Pronounced "iPhone 10 S.")

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Will a screen replacement fix glitching, flickering, unresponsiveness?

I dropped my phone from no more than 1 foot off the ground, but it landed at a terrible angle on some rocks and received a chip in the lower right hand corner + a hairline fracture that extends about an inch across the bottom of the screen.

Since then, the screen will almost constantly flicker and glitch, sometimes spontaneously turning black or shutting off. When it’s doing this, it may respond partially to touch or not at all.

(Although, bizarrely, sometimes I’ll go 10-15 minutes without a single screen glitch, like nothing’s wrong at all. But the problem always returns. And it’s worse when the phone is plugged in to charge, which makes no sense to me.)

  • I had no problems with responsiveness before the drop.
  • No water damage.
  • The phone was purchased refurbished, so I can’t be 100% certain it’s the original screen, but it seems to be. (It’s definitely OLED, at least)
  • The phone is not under Apple warranty or any kind of damage warranty.
  • I’ve already tried all the easy fixes: soft restart, hard restart, take off the case, take off the screen protector, and apply firm but gentle pressure all around the screen to try to reconnect anything that might’ve been shaken loose.

So the problem is obviously in the hardware (unless, is it worth trying to update the firmware first??). But my question, then, is where exactly is the problem, and would replacing the screen fix it?

  • What is the exact hardware that senses touch? Digitizer? A bracket on the logic board? Or is it something in the screen itself?
  • Is there some kind of connector that’s been knocked loose that I need to make sure is intact when I go in to replace the screen?
  • Is it at all possible that the problem can be fixed without even replacing the screen, but just reattaching or realigning whatever needs to be corrected inside the phone?
  • Is replacing the screen the next best move?

Thank you so much for any help or advice!

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Since the iPhone XS uses an OLED display the screen display flickering is very common when there are ink marks or after any drop because these screens are a lot more fragile than the older iPhones that did not use an OLED display before the iPhone x.

The digitiser (touch screen layer) sits between the glass layer and the display layer. The whole screen assembly will need to be replaced which will fix all of those problems that you have mentioned above.

Screen cables / connectors can’t go lose as they are held in with a metal cover with screws that have something called loctite on them (to stop the screws from getting loose over time from drops). Unless the phone has been opened before those screws won’t get loose by themselves.

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Alright, thank you for your answer! I will go ahead and do the full screen replacement


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My iPhone 8+ was dropped several times to the point where pieces of the top part of the screen were falling and it has cracks mostly towards the top half of the screen then there is to the bottom half. It has gotten worse when I’ve tried to use my phone, the top half of the screen wouldn’t work when I touched it but the bottom half where the keyboard was located did. The last time I dropped my phone, it would move from different apps on its own and use the keyboard on its own. It would call contacts on my phone and it almost dialed emergency contacts such as 911. It recently has also not let me enter my password and locks me out from 5mins to an hour. I don’t know whether repairing/ changing the screen would stop this continuation.

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Claire Frazier será eternamente grato(a).
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