iPhone XS max is rebooting after charging port replaced

Question

iPhone XS Max

Released September 21, 2018. Models: A1921, A2101, A2102, and A2104 / Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray (Pronounced "iPhone 10 S Max.")

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Razvan @itfixgalway

Rep: 43

2

Postado: 22 de jul de 2020

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iPhone XS max is rebooting after charging port replaced

Hello, I have a very wired issue here, I have replaced an charging port on iPhone XS max everything is working fine but after around each 2.5 minutes the phone is restarting.

Here is what I have tried:

I inspected the components on the board (they look fine)
Took one by one each connector thinking that could be a camera issue etc.
Resetting the all settings.
Replacing the battery
Turning on without the charging port connector plugged in

Now I am kind of out of options, any help would be great…

I found the issue and actually Chris you are right, it will still reboot even if the port is disconnected or connected.

The problem is the Charging port must be OEM or genuine.

I tested around 3 ports and same problem, the I moved the motherboard into genuine frame having the original port and is working like charm.

I hope this it will help others as I spent plenty of hours believing that is a board issue.

Respondido! Ver a resposta Também tenho esse problema

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That’s good to hear. Can you accept my answer so other people who are searching the same issue can benefit.

24 de jul de 2020 por Chris Stables

I have the same problem with rebooting, and the phone is also very slow, eg, when opening a new app. Verified that the problem is gone when switching back to the original charging port (where I unfortunately ripped the small speaker connector when removing the battery..) The phone is a regular XS.

3 de jun de 2021 por Gunnar Kulbotten

I am going through a similar issue. Now that I have located the old charging port I’m hoping to test it tomorrow. I was *this* close to smashing the damned thing and upgrading to a new phone. Changed the battery, and the charging port while replacing a broken screen. Port had been acting up for a month or so, and I’d replaced the battery so might as well if I have to go through the trouble of removing it. Boot loop, messages don’t load immediately and some new ones lost, speak to text works intermittently. Frustrating. Hoping it goes away by temporarily installing the old port and if so then I need to know where to pick up an OEM port. Amazon is clearly not the answer

28 de abr de 2022 por Cameron Troxel

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Chris Stables @imicrosoldering

Rep: 50,7 mil

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Postado: 22 de jul de 2020

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Your replacement charge port is probably faulty. You need to source an original from somewhere. About 90% of the aftermarket dock connectors will give you this problem on the X series and above.

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That’s good to hear. Can you accept my answer so other people who are searching the same issue can benefit. — Chris Stables
I have the same problem with rebooting, and the phone is also very slow, eg, when opening a new app. Verified that the problem is gone when switching back to the original charging port (where I unfortunately ripped the small speaker connector when removing the battery..) The phone is a regular XS. — Gunnar Kulbotten
I am going through a similar issue. Now that I have located the old charging port I’m hoping to test it tomorrow. I was *this* close to smashing the damned thing and upgrading to a new phone. Changed the battery, and the charging port while replacing a broken screen. Port had been acting up for a month or so, and I’d replaced the battery so might as well if I have to go through the trouble of removing it. Boot loop, messages don’t load immediately and some new ones lost, speak to text works intermittently. Frustrating. Hoping it goes away by temporarily installing the old port and if so then I need to know where to pick up an OEM port. Amazon is clearly not the answer — Cameron Troxel