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Released September 20, Apple's flagship 2019 smartphone features a 5.8" OLED display, a triple-lens rear camera, and greatly improved battery life. Successor to the iPhone XS.

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Bent pins in lighting port, faulty?

Hi All,

Since I bought this iphone 2 months ago , the lighting port felt very stiff.

Under a closer inspection today I noticed the pins are not even and look bent. Is this normal and within specs ? So far It works well, but I don’t know wether I should be concerned about it..

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Update (04/09/2020)

After watching the iFixit video where it show how to replace the lighting port I have my doubts about getting it serviced . There’s silicone all over the phone and around the screen being removed which is not reapplied during the re-assembling. So I understand the phone won’t be up to original specs ( sealing is lost around several parts ) after the repair.

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I would get that repaired. You can call around local repair shops to see if they’re open. Make sure they use a premium OEM port and not an aftermarket as the X and above get real picky when it comes to aftermarket parts.

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Many thanks for your reply. I just chatted with apple and they said they need to have it inspected by a technician to determine wether I damaged it or not and they would send me a quote if they think I caused this damage which which I obviously did not. I’m very disappointed...


They'll most likely charge you for a replacement but we'll have to see. Like I said, you can call around your local repair shops to see if they can get it done quicker. And the ports are replaceable on these phones you don't need to replace the whole unit.


Many thanks Jesse for the help. Have a great day.


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Fendrix 69 será eternamente grato(a).
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