1 Cant Fix White Screen
Hello, I have recently cleaned the hard drive on my imac and before I could ever get to reinstall Mac Os whenever I turn on the imac, a white screen pops up and I cant seem to remove it. Iv tried doing what I can and im stumped, I am not sure about the exact model of the Imac so i chose one that the photo looks similar too, iv tried holding command r, command r with option and all of those things but nothing seems to go to any screen but the white one. Any input would be great, i have a flash drive that i used TransMac to install a dmg of the MacOs but I dont exactly know how to use it and if I can when its in the white screen
Thanks for any help.
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Look on the bottom of your stand you'll find a label with your systems S/N. Plug that into here EveryMac - Look up. Once you know let us know the exact system.
por Dan
It is the Apple iMac "Core i5" 2.8 27-Inch (Mid-2010) Sorry for the confusion I wasn’t the original purchaser so I don’t know many details, I’m just helping out the person who used it for their business
por Casey Coen
No problem! You got us the needed info to get you going. Review @mayer 's answer as your likely have a bad drive.
With a USB keyboard you should be able to boot up in diagnostics. Restart your system and press the D key are you able to and if you are did you get any error messages?
por Dan
It launched with pressing D and it was ent into internet recovery then it gave me the error Apple.com/support -3403D
por Casey Coen
Not to worry. That just tells us you have newer firmware which Apple broke the onboard diagnostics ;-}
por Dan
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