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Repair information for media player accessories.

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Why is the sound on my amazon fire stick distorted

the sound on my amazon fire stick is distorted but the tv is fine the sound is ok on other inmputs

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I had the same problem, Me and my parents were about to watch Henry Danger and I heard weird audio.

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I experienced gurgling audio twice .. both tunes switched source then back to fire stick and it corrected itself both times ... but something wrong that this has to be continually done ... software is up to date

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That's what I have to do. I get out of the Firestick and then go back on and the sound is fixed. It's very annoying though to continuously have to do this.

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I am having the same issue & do the same thing exit out & go back in- very annoying

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I don't have anything to add right now except that I'm having the same issue

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Firestick settings, audio, Turn Dolby Digital Plus to OFF

that worked for me straight away..

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I've just done the opposite and that worked too, switched Dolby on !

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This worked.... Thanks!

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I had to restart it every time I turned it on, but when I turned on the Dolby Digital, the noise disappeared, I no longer have to restart it every time I turn on the fire stick!! Thanks

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thanks for this, it worked on mine

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  • First try turning the power off at the plug for a minute. A good restart is often sufficient to restore normal operations.
  • Ensure the Fire Stick is compatible with the speakers. Change settings to default.
  • Determine whether your software settings are up to date. If you have not installed the latest update, do so then restart your devices.
  • When using the Amazon Fire Stick, first check you have not accidentally muted the sound. You can check this by determining whether the AC receiver is on. You must ensure Dolby Digital Plus is in off mode. Simply visit your settings menu, Display and Sound, Dolby Digital and turn the Dolby Digital Plus to OFF.
  • Examine your HDMI cable. Many problems originate from the HDMI cable that is poorly connected or damaged. Disconnect the HDMI cable that is linking the Fire TV to your TV. Check the cable and reconnect. If the problem persists try a different HDMI cable. You can always call Amazon Fire TV Support and order a new one which will get delivered to your address in couple of days.
  • Ensure your HDMI cable and Fire Stick is detecting the Fire TV. Examine the port the cable is plugged into and whether your stick reads DVI or PC. If so, you are not receiving input from the HDMI cable. To restore audio if you have surround sound equipment, connect your HDMI cable to the receiver, this receiver should produce sound via the HDMI cable. Alternatively, you can plug your Fire Stick into the HDMI port on your TV, set your TV to directly produce audio output.
  • You can try an optical cable connection between the receiver and TV, rename your HDMI input to DVD so it is recognized by the Fire Stick or choose a different input method.

Finally look at the sound settings on your TV. For many Brands, simply setting the television to digital can address the audio issue.

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Videos playing with sound live tv isn't? Plus is off tried with stereo and best available?

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I know this is sometime after the last answer but. I am writing June 2023. I had an exyended grumble when people were speaking. I tried all the settings in various arrangements. No change. While the firestick was playing I went into my tv audio settings and turned one off and adjusted some levels. That worked.

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I’ve had this problem so I went on audio settings and clicked on surround sound and changed it to PCM and it works fine now.

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Thank you so much for sharing this info!! I tried every other suggestion and yours was actually helpful. :D

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Thank you from me, too! Netflix and Prime Video sound was fine, Sling and some other apps terrible. Hard to troubleshoot when a receiver is in the mix, but when I read the description of the PCM option, it made sense. More importantly, it worked!

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Sounds working on video but not live tried stereo and best available and Dolby plus switched off

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My firestick does the same thing, however, it usually happens after I’ve been watching for about 30 min. I’ll try turning the Dolby off and on. Thank you!

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