Rep: 37
2
1
My Shark lift away turns on and suction is ok but green light doesn’t turn on and brush doesn’t move when I try to push the vacuum. Everything is in place ok and no blockage.
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Rep: 101
5
1
have you checked the belt to see if it broke?
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I can not remove screws check
On my NV251, the belt's in great shape (the vac's a few weeks new), used a few times and found the light out and beater brush immobile as well. I was able to open it up...that's what I found....nothing unusual (the screws do turn hard)...thoughts?
Rep: 1
1
We found all ten screws, and finally got it apart. The belt was fine. I stressed it by using outside on dirty outdoor carpet with leaves. I may have damaged it because it made a high pitched sound. I removed blockages from hoses but the light at the bottom is red and the brush isn’t turning.
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