The on / off button does not work properly after 5 months

Question

Motorola Moto E5

The 5th generation of the Moto E smartphones, released in May 2018. Model number XT1944 and XT1920DL

16 Perguntas Visualizar todos

Scabow89 @scabow89

Rep: 13

1

Postado: 13 de jul de 2019

Opções

The on / off button does not work properly after 5 months

I have a Motorola Moto E5 which the on / off button does not work anymore after 5 months and I try to find a guide and the correct part to solve this problem.

Responder a esta pergunta Também tenho esse problema

Esta é uma boa pergunta?

Sim Não

Pontuação 1

Adicionar um comentário

2 respostas

Skye Anderson @skyethespy Rep: 1,8 mil 4 2 1 · Answer 1 · 2019-07-14T23:27:56-07:00

Skye Anderson @skyethespy

Rep: 1,8 mil

4

2

1

Postado: 14 de jul de 2019

Opções

Aye Caramba.

First,if you bought it new and it’s been owned for 5 months,it should be under warranty for 7 more. You should contact the manufacturer. Motorola used to have a fast shipping repair option for warranty. Unless the damage is caused by being opened. If it just stopped working,it would be covered as a defect. You’d need to get the serial number from settings or the back of the phone and call customer service. This would be your best bet. Almost every manufacturer has a 1 year warranty on electronics,regardless if you bought it at a reseller(for example amazon).

Esta resposta foi útil?

Sim Não

Pontuação 0

Adicionar um comentário