Why are my home, back, and recent apps not working?

I feel like I have searched all over for the answer, but I'm finding nothing specific to this tablet. The 3 bottons mentioned in my question (home, back, and recent apps) are not working on my tablet. I've reset it (not factory, trying to avoid that unless it's my only option), installed a program called Soft Keys… and that kept giving me errors. I tried safe mode, but other than the suggestion that I remove the apps causing an issue (how would I know which ones, if any, are causing a problem?), and a few other things. I am at a loss of what to do. We've had this tablet for less than a month.

Any help would be greatly appreciated.

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