Need to delete user data and reinstall

Question

iMac Intel 17"

1.83 GHz Core Duo or 1.83, 2, or 2.16 GHz Core 2 Duo A1208 (EMC 2104/2110/2114/2124)

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Chris Merz @merzcm

Rep: 1

Postado: 15 de jan de 2019

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Need to delete user data and reinstall

Hi All,

I have an old IMAC that I am trying to wipe the data and reinstall or upgrade the OS to Snow Leopard. The user forgot the passwords to both accounts.

I cannot get it to boot to the internal CD/DVD drive, an external DVD or a USB.

Holding down the C key didn't work, and I also tried booting from firmware "Option"+"Command"+"o"+"f"

Does anyone know what I need to do to get this to boot from something other than the hard drive.

Thanks!

Chris

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Here's the Startup Key options: Mac startup key combinations This series needs a wired USB keyboard for the options to work.

16 de jan de 2019 por Dan

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Here's the Startup Key options: Mac startup key combinations This series needs a wired USB keyboard for the options to work. — Dan

Alec @fletchertime Rep: 1,7 mil The Computer Guy, Ltd. 9 7 1 · Answer 1 · 2019-01-15T14:09:17-07:00

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Alec @fletchertime

Rep: 1,7 mil

The Computer Guy, Ltd.

9

7

1

Postado: 15 de jan de 2019

Opções

To bootup into the startup manager, hold the “option” key once you hear the startup chime. You can let go once you see the apple logo.

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Sorry that didn't work - tried both the left and right option keys.

Both booted into the OS.

15 de jan de 2019 por Chris Merz

are you using blutooth keyboard?

16 de jan de 2019 por Alec

No I am using a wired usb keyboard

16 de jan de 2019 por Chris Merz

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iMac Intel 17"

Need to delete user data and reinstall

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