home button doesnt work, but hard reset works.

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iPhone xr

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Scott @scott35006

Rep: 10 mil

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Postado: 23 de jul de 2018

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home button doesnt work, but hard reset works.

hey team.

after one of my techs did a screen replacement, they broke the home button. we have replaced it, and are 100% aware that the touch ID will not work with it.

HOWEVER, when we run through a continuity test, the home button works. We can 100% apply a hard reset to the device, without issue. unfortunately, the home button doesnt activat on press when the device is booted.

How abouts would one fix this.

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Out of curiosity what model is this - the old style (5s-6s) or new style (7-8)?

24 de jul de 2018 por LFB

the model is iphone 6

25 de jul de 2018 por Scott

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Out of curiosity what model is this - the old style (5s-6s) or new style (7-8)? — LFB

Avais Gilani @avais Rep: 479 6 2 1 · Answer 1 · 2018-07-25T07:25:04-07:00

Avais Gilani @avais

Rep: 479

6

2

1

Postado: 25 de jul de 2018

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You might want to try an original apple home button from another device. Sometimes the aftermarket home buttons aren’t quite as responsive.

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we pulled the home button off of multiple dead iphones, and it doesnt work at all. ive scanned the board, and there is no sign of damage or discolouraton on nearby components

25 de jul de 2018 por Scott

The only thing I can think of would be to try an iTunes backup and restore. Sort of a last-ditch, hail-mary approach :(

25 de jul de 2018 por LFB

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iPhone xr

home button doesnt work, but hard reset works.

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