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The GE72 2QF Apache Pro is a 17-inch laptop released by MSI in 2015. It has an IPS screen and a GeForce 970M graphics card inside.

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Pink hue on internal display, normal on external

Hi,

I have this GE72 2QF APACHE PRO laptop for about 2 years. (using it for ~1.5).

The screen had burned green pixel on it from day one :( But never mind that...

I always had it connected to a separate monitor and used that other monitor as the main display, and turning ON and OFF the laptop's when I need an extra screen, in Extend mode.

Yesterday while i was playing some YouTube videos on the laptop display and playing Hearthstone on the main display (the external one) I noticed the colors on the laptop's went pink.

There's also ghosting on the corners so if i leave an app like notepad open for a few mins I can still see the title and such on the corners of the screen when i close the app. (called "Ghosting").

And turning it on and off didn't fixed it.

Opening/Closing the lid slightly (or more than that) doesn't seem to cause any effect on the colors, they are just pink when the display is ON.

I added links to 2 YouTube videos I recorded showing what I'm talking about.

Links:

https://youtu.be/Std5P8HC1S8

https://youtu.be/ATyq5OBU_V4

also some pictures:

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I tried opening it, unplugged and replugged the cables, didn't worked at all.

it's pink even before Windows comes up (in BIOS etc).

I reinstalled Windows (regardless of this issue, got a new SSD...yay)

but it didn't helped, didn't expect it would since the problem exists even before Windows come up.

What is more likely the problem, the LCD panel or the video cable? change the panel is easy, changing the cable is too much dangerous work...

Hope you have some knowledge about this, Thank you.

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Solução escolhida

I changed the screen and the problem is solved.

The problem was the screen itself not the cable or anything else.

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