Why does the printer drag other white sheets and then lock them?

Question

HP LaserJet 1160/1320

Repair guides for the HP LaserJet 1160/1320, a laser printer made by HP. The LaserJet 1320 has a duplexer and networking options, but the LaserJet 1160 does not.

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Lore @loretambo

Rep: 1

1

Postado: 25 de mar de 2018

Opções

Why does the printer drag other white sheets and then lock them?

The HP 1320 printer is connected to the PC via USB. Windows 10 as an oparative system. When I print the printer, drag other sheets and lock. Other times it prints other white sheets. Manual two-sided printing from the front drawer, however, works correctly. I have updated the drivers, changed the PC, changed the operating system: the result does not change. What can it be? Thank you.

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Are you saying when, that sometimes when you print it drags other sheets of paper through with it. This then locks up your printer?

26 de mar de 2018 por sm_vulkus

Yes. When I print:

1 - a white sheet or, sometimes, correctly printed, comes out

2 - a second white sheet gets stuck in the upper part

3 - a third white sheet gets stuck in the lower part (just drawn from the tray)

4 - the printer stops

5 - the central LED flashes

see the b&w photographs

26 de mar de 2018 por Lore

[image|1378795][image|1378797]

26 de mar de 2018 por Lore

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Are you saying when, that sometimes when you print it drags other sheets of paper through with it. This then locks up your printer? — sm_vulkus
Yes. When I print:

1 - a white sheet or, sometimes, correctly printed, comes out

2 - a second white sheet gets stuck in the upper part

3 - a third white sheet gets stuck in the lower part (just drawn from the tray)

4 - the printer stops

5 - the central LED flashes

see the b&w photographs — Lore

Brian Wood @thinksmartpc Rep: 5,4 mil Think Smart PC 6 11 · Answer 1 · 2018-03-26T06:54:30-07:00

Brian Wood @thinksmartpc

Rep: 5,4 mil

Think Smart PC

6

11

Postado: 26 de mar de 2018

Opções

How long have you had this printer? You may need to install a maintenance kit. Your pickup rollers are probably worn out.

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The printer is 10-15 years old. How to check the wear of the rollers?

Question: if the rollers are damaged, why are more sheets pulled?

26 de mar de 2018 por Lore

Take the paper tray out and look inside of the printer at the top. Youll see a gray roller. Visually and physically inspect it to see, if it's smooth. It needs to be rough feeling all the way around in order to pickup paper properly.

26 de mar de 2018 por Brian Wood

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HP LaserJet 1160/1320

Why does the printer drag other white sheets and then lock them?

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