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My ps4 hasn't been working for two days. I have tried 3 different HDMI cables, two tv's and it still wont work. Safe mode isn't coming up but my tv does recognize its connected to a playstation. Their is also sound coming through my headphones when connected to my controller. The light shows itstarted properly (blue light then white light). what should I do?
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Sounds like an HDMI port problem. This is very common with Ps4's, especially the older ones. Sometimes you can shine a flashlight into the port and see the bent pins. If the port looks good it can also be the encoder chip on the motherboard.
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if it's the encoder chip how do we fix it?
To fix them you have to heat them until the solder melts, then place the new one in its place
How do you fix the bent pins ?
thank you for this. It helped me so much
fellas, this is happening to me right now, and i tried different hdmi and nothing works , im really not good at thoose things and dont want to kill my ps4 buy shoving a fork inside his HDMI port. what can i do?
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Connect the hdmi cable turn on the tv but not the ps4, Now Pres and hold power button for at least 7 secounds until system beeps twice.
This worked for me so i hope it hepls you too
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it did not work for me.How strange?
What does this do? I’ve had to do this every time now to get it to work.
Does not help AT ALL
It doesn't work because it beeps twice and then turns off
Ok so, I had the exact same problem, when you unplug your PS4 HDMI and turn and hold the PS4 power button for the second beep, it resets the PS4s resolution to 480p... chances are at one point or another you accidentally set the resolution to a high one than your tv can support... how I did that I have no idea and you problem don’t either. Your PS4 will then give you a menu to select an option from(one of them being adjust screen resolution). Hit that option and it will then prompt you to auto or manually set it... I just did it automatically and presto, it was set back to 1080p for the better quality. I instantly understood what was going on, if this doesn’t work for you, then sorry to tell you dude, but you’re gunna have to take it to Sony. Thanks for the help!!
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Experienced this issue multiple times and these following steps seem to remedy the situation every single time.
Hope this helps someone out there. Cheers!
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I dont have ps4 pro i have the regular one
I only have the regular ps4
I've been using an analogue converter for an old tv, and the HDMI would work on others.
Now it only works through the converter. And I can't get the safe mode to trigger.
This is rediculous
Safe mode isn’t coming up on mine either so then what?
Right so basically everyone still reading this is sad get it repaired for 100 pound that’s nothing
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That's nice, let's blow more money on an allready over priced game, just to have some one push a button for 7 seconds.
Or you can use your brain ( if you've got more that 30 IQ) and fix the issue our self...
None of these have helped fix my issue. i’m going to have it tested at Game Stopthis morning. And if they can’t find the problem, then I am just going to buy a new one. I have tried everything on this page. And nothing works. My ps4 is not a Pro. It’s the Uncharted 4 edition game system. I’m guessing it’s because I’ve had mine for about 5 years and it is just worn out. We went to my sister in law’s and I hooked it up to her TV. We lost power at our house bcause of the tornados here in West Kentucky. It worked fine at her house. Then when we got back home, it won’t connect to the TV. I tried it on my other TV and it won’t work on it either. Lesson learned. I am not going to take my ps4 with me whenever we have to go somewhere else to stay. Lol
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When you say safe mode isn't coming up, have you attached your controller to the PS4 via a usb cable? As that is the only way to get safe mode to start.
por sm_vulkus
I had the exact same problem. I unplugged the ps4 for 24 hours and connected the hdmi into another port before turning it on. It worked! I then powered it off and then connected the cable back into the original port and it still worked. Not sure if it had something to do with the amount of time I had it unplugged or if it was switching ports.
por Curtis Griffin
My question is, my ps4 does this but only for one tv that I own, I’ve hooked up other things to the tv via the same HDMI cable and port and they work perfectly, I’ve also hooked up my ps4 to another tv in my room with no problems via HDMI so I know it’s not my ps4 either
por Chandler Rayborn
Mine suddenly started doing this also !!
por danieltapp
I have the same problem, but you have solved the problem.
por Damjan Forjanic
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