Rep: 215
3
7
I replaced a customers screen and battery on their Droid maxx 2 and now the phone shows the lighting bolt saying the phone is charging but when I go to the settings and go under battery it states that the phone is not charging and the battery percentage is not moving, can someone please help me with this issue? PS I removed the wireless charger per customers request
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Rep: 10 mil
15
29
4
there is a possibility that the port isnt transferring the current properly. i would suggest replacing the port, to see if that works.
however, you could have a board failure, or software corruption as well. a factory reset would fix a software corruption.
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If it wasn’t the battery that is busted then it means that you are using a power adaptor that is not giving enough power to charge it. I do hope that the phone is currently is working! Sorry if I came in way late.
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