Ir para o conteúdo principal

Lançado em 4 de novembro de 2017. Modelo A1865, A1901. Disponível com GSM ou CDMA / 64 ou 256 GB / Prateado ou Cinza Espacial. (Pronunci-ase com X como número romano, isto é, iPhone X é o mesmo que “iPhone 10”.)

1198 Perguntas Visualizar todos

iPhone X Won't turn on

iPhone x was half way charged last night. Put it on to charge. When I got up this morning it is black screened and will not power on. I have Tried the volume up down and then holding power on still nothing. iTunes won't even recognize it. I've tried diffferent charging cables and blocks nothing will get it back on. Any suggestions, besides taking it to apple? I plan to do that if I don't get it back on

Respondido! Ver a resposta Também tenho esse problema

Esta é uma boa pergunta?

Pontuação 30
2 comentários

My iPhone X sim port was open and it feel inside the water and turn blank on the screen what can I do to solve this

por

In addition to a hard reset, the solution to this problem is to use the factory reset. Only in the process of using the factory settings, the data on the iPhone will be deleted. Of course, if you can contact the Apple store, this is the best. Otherwise, you can also use the Fonecope iOS System Recovery tool. https://www.fonecope.com/iphone-wont-tur...

por

Adicionar um comentário

9 respostas

Solução escolhida

Well, since this is a DIY forum, if you want to try troubleshooting it yourself, see the wiki iPhone X Won’t Turn On.

Honestly I know that you don't want to bring it to apple, but if this turns into a more serious issue it will cost you a lot of money. I say you should get it replaced/fixed by apple before your warranty is up. (assuming this is a new device you bought recently)

Esta resposta foi útil?

Pontuação 5

12 comentários:

That's what I did . Thanks

por

Okey! make sure to hit accept as solution!

por

Hi! This happen to my iPhone XR is it hardware problem? If yes what did they do to your phone. Pls response, so frustated right now.

por

Hi is your XR still good? Im planning to get a XR, because my IPhone X won't turn on and they told me that it's because of its logic board. They said I need to replace the phone because they can't fix a logic board issue.

por

I have an IPhone x with the same problem, wont turn on or take charge, Itunes wont recognise it, the local official repair shop tells me that they will replace it with a new IPhone against a fee, my warranty just expired. Please put a solution.

por

Exibir mais 7 comentários

Adicionar um comentário
Pergunta mais útil

Hi! This just happened to me and I talked to an advisor on Apple’s website! He gave me 3 easy steps to try and it worked for me so hopefully it’ll work for anyone else too! PSA: This only works with the iPhone X

  1. Press the “up” volume button and quickly release
  2. Press the “down” volume button and quickly release
  3. Hold in the lock button on the right side of the phone for about 5 seconds (or until the apple logo appears)

Thats it! Hope this helps someone :)

Esta resposta foi útil?

Pontuação 53

34 comentários:

I couldn’t believe this worked. I thought for sure I was going to have to send in my phone. Thanks for sharing!

por

OMG! thanks! such a mystery as to why the sidways button stopped powering on the phone, but this did the trick!

por

marry me andrea, it worked with me, i was super terrified because the warranty of my iphone X has expired 10 days back only. This was a moment for me only because of you, the apple adviser told me to press the volume down key along with the power button, which was not working, what a jerk he must be, thanks babe!

por

That was great thanks for the tip worked like a charm

por

Thank you! Saved me the time and headache of trying to get it fixed/replaced!

por

Exibir mais 29 comentários

Adicionar um comentário

1.Force Restart or Reboot your iPhone

2.Charge Your iPhone Correctly, Check if the charging wire is broken or loose.

IF iPhone  Gets Stuck During Startup and Screen is Black.Connect your device to a computer then launch iTunes. After your device is connected perform force restart.

Sometimes the changing problem may arise that will only allow the charge from some particular charger or maybe it only support the charge while connected to the PC, not to the wall charger.

Esta resposta foi útil?

Pontuação 4

3 comentários:

The iPhone XR was completely blank. It was on a charger for 2 days. When I connected to I tunes on a pc, I couldn’t get to any programs except music. When I closed out music the xphone lit up, but it only had 3% charge. It was on chargers that I used before and it charged, but I assumed that it wasn’t able to charge. This phone is only 3 months old. I’ve noticed it loses charge very fast during the day. I’m not sure if the battery isn’t defected. I will turn off programs to a bear miminum to see if this makes a difference...

por

How did you switch it on then? Did it switch on?

por

Worked when connected to computer while itunes was launched, thanks for that tip.

Didn't work with charger that worked with another iphone X.

Didn't work with force restart or reboot.

por

Adicionar um comentário

there are a couple steps, but it is likely an apple warranty claim.

however, try leaving it plugged in for 24 hours in a high amperage, (2A or more) charger. the battery may just need a kick.

Anything further would involve opening the device, which would void the warranty.

Esta resposta foi útil?

Pontuação 1

2 comentários:

Thanks. I already Did this too .. Thanks for the input Took it to apple and they replaced it. Apparently its a known issue. No way was I opening even with my 7 years experience of working on phone lol. Especially with the Trap on the Face ID. So they gave me a new one. and Made sure it was a Brand new one lol

por

Using a 2A charger is what does the trick for me.

por

Adicionar um comentário

Here’s the guide on how to fix my iPhone X won’t turn on Fix Start Up screen with the black screen and Blinking While apple logo on the black screen: https://www.howtoisolve.com/my-iphone-x-...

Esta resposta foi útil?

Pontuação 1
Adicionar um comentário

This Also happen to my IPhone X, The reboot/restart was not working for me at all ! My phone was on the charger & took my SIM card out it turned on. However make sure it’s not on the lock screen must be unlocked and move it around so it doesn’t shut off again! Hope this helps

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Hello my iphone is not working. All i get is the Apple logo when it is on the charger that appears and disappears every 15-20 seconds. I have tried the Up Down Side Power button thing, unfortunately to no success. Itunes won’t recognise the iphone X either. Does this mean a new phone? I bought my iphone through a telco NOT apple, so hope they might give me a new phone if the problem cannot be solved

  • Digital_Archivist

Esta resposta foi útil?

Pontuação 0

2 comentários:

If it is less then a year old even if you bought it through a Phone Company Apple will replaced under warranty, But it sounds like it may need a new battery or another part. If your in the year warranty Take it to any apple store and you should be fine. If not then I would take it there or any place to have them diagnose it. It could be anything from the Battery to a Bad cable that causes the phone to Boot loop like you described.

por

It’s garbage piece it $@$* company same happened with me , never buy their products again

por

Adicionar um comentário

My iPhone xr won't let me click on apps and when I try turning it off the power off screen won't show

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Little trick for ya if you end up having to do hardware. I have experienced this many times. If it is actual hardware. It is the charge port. Before you fully replace charge port attempt this. Works about 50% of the time. Without full disassemble. Attach the new charge port, disconnect and reconnect the old one. Not sure why this works but it does.

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Adicionar a sua resposta

service será eternamente grato(a).
Exibir estatísticas:

Últimas 24 horas: 7

Últimos 7 dias: 66

Últimos 30 dias: 316

Duração total: 314,618