Why cant I reset to factory setting
my phone keep downloading apps on it own i like to reset to factory setting help me plz
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kindly clarify some info
*does it download apps on its own (not just updating existing apps )?
- did you enable the installation of apps from unknown sources?
if the answers are yes then maybe you have a real issue that may indeed require a factory reset
but if the answer is no, then maybe you just have to disable the automatic update via google playstore.
let me know which one you have.
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In the next step hold down the Volume Up + Power key. After 4-5 seconds release all held buttons. From the menu choose "Wipe Data/Factory Reset" by using Volume buttons to scroll and Power button to select options.
por Harley Middleton