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2.4GHz, 2.7GHz, or 2.8GHz quad-core Intel Core i7 processor (Turbo Boost up to 3.8GHz) with 6MB shared L3 cache. Released February 2013.

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MacBook doesn’t recognize new hard drive

I’ve tried 2 different hard drives in my MacBook after I had problems with the original.

When I boot to the USB, disk utility doesn’t see the new hard drive. If I put the old one back in, it will recognize it, but it fails out when I try to format it.

I’m hesitant to blame the hard drives since I’ve now tried 2, but I can’t think of another potential cause.

TIA

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The retina models use a solid state drive (SSD) not a traditional spinning disk hard drive (HDD). Are you sure you have a Retina model?

Who's drive are you using? Please tell us the make and model.

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Yes, it's an SSD made by OWC specifically for this computer. It's an OWC Aura 6gb/s SATAIII. The 2012-early 13 MacBooks have a hard drive that it unique to them and according to the website, this is the one that works.

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OK, Just so we're clear here you have an Early 2012 13" MacBook Pro not a 13" or 15" MacBook Pro Retina model. Is that correct now.

This is the non-retina model SSD from OWC: MacBook Pro 13" & 15" 2012 (Non-Retina)

This is the Retina model SSD from OWC: MacBook Pro with Retina 13" & 15" 2012 — Early 2013

If you can point us to the unit you bought that would help as well here.

I just want to be sure we are on the same page, as you've mixed terms and have stated different systems. Clarity & consistency helps so we get you aimed correctly.

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Dan, thanks for helping. The computer is the retina model I posted the question under, and the drive is the correct one for that model. Here's the link to what I bought:

OWC 240GB Aura 6G Solid-State Drive for 2012-2013 MacBook Pro with Retina display. https://www.amazon.com/dp/B00LPR25RI/ref...

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I found the answer thanks to OWC's very helpful tech support.

The drive needed to be formatted for Disk Utility to see it, so I did that through the terminal and it worked great.

It didn't make sense to me that Disk Utility wouldn't see the drive, and that //diskutil list disks// would, but there it is.

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I know this is old but just in case you get this, could you put in a link to what OWC said to do, specific commands to check and format the new disk? Thanks.

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OK, I think I figured out the problem here! 2013 was a transitional year. For reference here's the three models produced that year:

If you open each of these links and jump down to the 'Storage Dimensions:' line you'll see the early model offers a custom 6 Gb/s mSATA interface, whereas the other two offer a custom PCIe 2.0 x2 interface.

I'm suspecting you really have one of the late 2013 models which is why the SSD you got won't work.

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It's definitely an early 2013. I checked the serial number, and the PCIe interface physically is much different. A PCIe drive would not fit where the drive in this computer goes.

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