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low-cost notebook with at least basic gaming power, includes the models G50-30, G50-45, G50-70, G50-80.

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Sound not working suddenly for Lenovo G50 (Win 10)


I have a Lenovo G50 laptop (Core i3) running Windows 10 with Conexant HD Audio. The sound was working fine but suddenly the sound(speakers) stopped working. I have tried uninstalling/re-installing the Conexant drivers etc but in vain.

Can anyone please suggest a remedy for this ?


Answer this question I have this problem too

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Troubleshooting instructions to fix the lenovo laptop sound not working problem.

  1. Check the mute functions, ensure that you have not muted the sound by mistake.  Most people repeat this kind of mistake very often. So make sure you are not one of them.
  2. Let’s power cycle your laptop, and then you should play something on your laptop. Do you receive any sound now or not?
  3. When you cannot hear anything from the built in speakers, you should connect an external speaker to your laptop, then play something. If you still cannot hear anything from it. You should move to the next step.
  4. Let’s remove the driver from your laptop and install it again using the latest driver.

Once you will install the driver, you should reboot your laptop once again. It will resolve the issue.

  1. If you have already tried the above instructions but the speakers are still not working, you should go ahead and reset the laptop. But before doing this, you should take a back up of your data. Otherwise, you will loose your data.

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Check the speaker icon on the task bar to see if it has a red slash across it, this is the Mute indicator. Right click on the speaker icon and click on Open volume Mixer and see if one of the sliders is set for minimum. If everything is normal, then open Device Manager and open the audio device for your laptop, right click and select Uninstall and click the check box to delete the driver, and then click on Action at top and select Scan For Hardware Changes and this will force Windows to install a new set of drivers.

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Let's try these steps in order to fix the audio problem on your lenovo laptop.

  • Try to connect a external speakers or earphone into your computer and then play an audio let's see if you can hear any sound or not?
  • Uninstall the audio driver completely and reboot your computer.
  • If you find multiple audio drivers into your computer, you need to uninstall all of them and try to install the latest driver into your computer.
  • Still going throughlenovo laptop sound not working problem? let's restart the windows audio service.
  • After doing all these instructions, if your computer is still not working, you should try to factory restore your computer to the back date, when your computer was working fine.

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