The screen is black, but it says it's on

Question

Toshiba Chromebook 2

The Toshiba Chromebook 2 laptop was released in 2014, and the model number is CB35-B3340. This Toshiba Chromebook is silver with a 13.3" high resolution screen.

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Tigers @blacktigers

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Postado: 23 de jun de 2017

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The screen is black, but it says it's on

The light on the power button is still glowing so it's supposedly not dead or off, but the screen is completely black. What's wrong with it and how do I fix it?

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oldturkey03 @oldturkey03

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Postado: 23 de jun de 2017

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@blacktigers could be a broken LCD or a failed GPU as well as numerous other issues. Start troubleshooting by attaching an external monitor to your Toshiba and see what that displays. Let us know.

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