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Repair, troubleshooting, and disassembly guides for Netgear routers.

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Router dropped speeds with Ethernet connection all of sudden

Netgear r7000

I directly hooked up my computer directly to modem and speeds are great. When hooked back to router speeds drop considerably. Wifi actually better but does fluctuate. Is the router gone bad?

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You could have a few different issues here and yes, the router maybe failing as well. First make sure your Router is not being hijacked and only you (who you authorized) are using its connections. I would also make sure the frequencies used by the WiFi is not being sat on by others nearby.

Can you tell us what the Internet LED is telling you?

Or if you have access to a passive Hub (must not be a switch type of hub) plug it in between the Internet port and your Internet router (daisy chained). Then plug your PC into one of the free ports on the passive hub so you can run a sniffer app like WireShark (Ethereal) Here's the download: WireShark. This will allow you to see whats running across your net.

Things I would do to make sure my router was not compromised is make sure I have the latest firmware directly from Netgear I would also alter my admin user & password so it's not at the default shipped and different enough no one will be able to gain access (complex). Make sure you do write it down so you don't forget it! Don't forget to enable WPA/WPA2 for your WiFi connections and turn off your open port so people don't drive by to gain access to your internet connection. I also recommend altering your AP names so each band is unique so the 2.4 GHz band would be ACME_2.4 and the 5.0 GHz band would be ACME_5.0 That way you know which band your system connected to. I also recommend you turn off advertising (stealth mode).

To make sure the WiFi AP's your router is using are not in conflict with other nearby AP's you'll need to download a WiFi sniffer app onto your laptop. There are a few that offer what you need as an example: CommView for WiFi which shows you graphically the different AP's and their bands.

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LED lights are lighting up showing everything is normal. Network password has already been changed from default too. After buying new router it seems speeds are higher than ever so it looks like router has gone bad. However, this is a good router that I would like to see repaired if possible. Any suggestions?

por

Did you check the firmware version?

por

Yes I updated firmware and it seems it got worse after firmware update. Still strange that the new router definitely producing higher speeds even before update

por

Try resetting the router back to the default settings and reconfigure the router.

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