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Ear speaker low sound when making calls

I have a customer that brought his iPhone 6 saying his ear speaker volume was very low and he could barely hear what the other person was saying even in a quiet room. I did some tests and when I use the recorder to record my voice and listen to it through the ear speaker the sound is crisp and clear, I hear very well.

When I try to make a phone call, the sound is very low, even with the volume at maximum. I tried switching SIM card and even replacing the ear speaker and flex cable.

What could be causing this problem ?

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what is the net?

por

I have hearing speaker problem they are very low sound

por

What the heck! this actually worked lol!

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I thought I got fooled at the half of the ritual but it surprisingly works !!! Thank youuu

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That so freaking worked. First time I have actually had something like that work out for me. Thanks so so much!

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This may sound a little awkward and problaby a bit unhygienic but ive had serveral phones with low/rattling earpice sound.

This universal quickfix have worked everytime for me.

No need for tools at all and you dont risk to destroy you phone due to opening it.

Use the tip of your tongue and lick the net.

Then suck the net and after that clean the net with something small.

Repeat 3 Times.

The earspeaker sound will be as new.

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thank you! you saved me from tearing down my 6s!!!

por

Hilarious methodology, but it actually worked for me LOL

por

Your weird process worked for me too! The screen is clogged. I sucked on my phone 3 times, but I think I need to do it more. Lol!

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Thank you so much! It’s not weird if it works. Hahaha

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Lol it worked

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Most times when I come across this it is a buildup of dirt and oils in the mesh covering the ear speaker on the front panel.

Start by

removing the earspeaker.

Once you have it exposed use a q-tip with isopropyl alcohol to moisten the buildup in the mesh.

Then use a can of compressed air and the sharp tip of the spudging tool to scrape and blow away any buildup. You can hold the panel up to the light to see your progress. It may take a few soakings and shots of compressed air to free all of the buildup.

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If there was dirt in the mesh or speaker the sound would be muffled in every circumstance. Like I said, the sound is OK when listening at a recording. When I make phone calls this is where I get the problem.

por

Thanks Joseph - your tip worked for me. I took off the earpiece assembly and cleaned it until I could see through the mesh, Awesome!

por

Omg this totally works!! I was scared I’d have to get my phone opened up. Thankyou so much!!

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Nnnnnnnnnnnnnnnnnnnnnnnno. Do not do it Below is a post by Kim S and works FANTASTIC

OPTIONS

This may sound a little awkward and problaby a bit unhygienic but ive had serveral phones with low/rattling earpice sound.

This universal quickfix have worked everytime for me.

No need for tools at all and you dont risk to destroy you phone due to opening it.

Use the tip of your tongue and lick the net.

Then suck the net and after that clean the net with something small.

Repeat 3 Times.

The earspeaker sound will be as new

Believe me. I’m really impatient and my Saturday has gone, I found the above and problem solved in 4 minutes No money spent

por

I don’t know how you came up with this but you’re amazing this actually worked.

por

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This may sound stupid, but bear with me. There’s a fine mesh covering the earpiece. It often gets completely clogged with dirt and oils over time. This blocks the sound waves coming from the speaker. If you moisten and suck out the dirt (yeah, some might get in your mouth) this may fix this. I am not joking, search the web and you’ll find that this has been a common issue for older phones.

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I had a similar issue and tried sucking out the dirt but then realized that it did not work. I finally managed to solve the problem using this link:

https://bit.ly/3jbAk3T

I hope this helps

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I went to the Apple Store. They ran a diagnostic to confirm something was wrong. The tech took out a small brush and cleaned the tiny earpiece. Now it works fine.

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This is freaking awesome

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This worked!!! Thank you!!!

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Try turning off the noise cancellation on the Settings. Also try turning on/off the hearing aid compatibility.

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this actually worked !! thanks so much !! god bless you.❤️❤️

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OMG thank you so much

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Omg! People! I thought I had no way of coming back out of a milkshake being dropped on my iPhoneX BUT alas I’m saved!

So first

• wet q tip or ear bud

•put it on your speaker, let the water stay there a bit

•Now here’s the part you need to trust me on! Play a music that has Crazy bass. I played what about me by lil Wayne and it worked so bleh.

• while the song is being played keep your phone in a downright position. the water should fall out of the speaker.

•notice properly cuz the scene is amazing, water vibrates it’s cool. But as the water vibrates and comes out of the speaker, dry it with your dry part of q tip.

See the difference and let me know

i love you Apple users

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Do you bat for the other side?

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Seriously all u have to do is suck on the hearing part and clean off try it a few times if it doesn’t work the first time.

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Hello if anyone else is still having this problem and it started around the time iOS 12 was released or you purchased the phone sometime after one of the updates added a feature for iOS devices that support surround features for the audio if you go into your settings>general>accessibility and scroll down to the audio section you’ll see an option that says mono if this is turned off this could be your problem. Just turn mono on and it’s a night and day difference. In the past I’ve tried cleaning the earpiece and nothing worked so I started looking at the settings and noticed I now don’t have a scroll bar for call volume and a few new options were there that weren’t before like the option for Bluetooth hearing aids. My issue with mine didn’t start till after an iOS update and so I looked for any settings that could be causing it. Naturally I’ve already tried cleaning the mesh over the earpiece and had already considered replacing the earpiece speaker all together but I didn’t think that’s where the issue was coming from as there was still sound coming from it however quiet. And before you ask no My hearing is fine and usually I have to turn down call volume really low because of how loud it is so this being an overnight change was pretty strange to me. Anyway hope this helps for anyone still having this issue. To me it shouldn’t be too hard to fix the update so that it can have separate settings for both speakers but I think that’s kind of the point considering apples past. Wouldn’t surprise me to find out they turned off a feature by default so you would think your phone is broken and have to buy a new one

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I literally only made an account so I could reply to your suggestion and say THIS WORKED! I tried all the other wacky advice and yours was the one that finally made my phone calls sound better. People are also telling me I sound clearer and louder on their end. I turned on mono and turned off hearing aid.

por

Hi Johnny! This has been a superb advise - thank you so much for sharing this.

My phone was not working in spite of cleaning the ear speaker mesh multiple times and also turning-off noise cancellation. These barely made a difference.

However, your remedy really made a difference of day n night! And completely agree with you - this could be another tiny ploy of Apple to make you spend a few hundred dollars for nothing. I admire Apple for its innovations, and wish they showed more grace by not resorting to such tweaks!

Thanks a ton, again

por

So glad that helped others. If anyone is still having issues then yes rubbing alcohol and a q-tip scrub the earpiece and as dumb as it may sound check the "pinhole" mic below your home button and clean that as well. Sometimes the noise cancellation can also dull the sound during calls or make it way louder than it should based off of the feedback from the microphone.

por

Haha! I came to this solution myself and am posting to verify that it works. I tried all the cleaning options (which never made sense because the same speaker works well for everything except phone calls, but you have to try). I also tried turning off noise cancellation (no difference). Also tried turning off hearing aids (not sure how it got on (Apple?), but that made no difference either, so I started playing with all the different settings to do with sound, and turning it to mono was the only thing that fixed it. Even mid-call if you switch to mono, the volume goes way up. If you turn mono off the volume goes way down. This is absolutely the fix--and I think it is a bug. We should be able to enjoy stereo sound as well as to be able to use our phones as other than speaker phones. No thank you, Apple.

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I went out of my mind trying every STUPID suggestion on the internet.

i finally removed my glass screen protector and BAM! FIXED!

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Yeah me too, improved immediately!

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Wow it actually worked. Guess the net was clogged

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Okay wow, this worked great… now I didn’t lick the speaker portion. I put a drop or two of Listerine on a Q-tip and cleaned the screen then proceeded to suck the ear piece against my greater reason. But it not only worked great on the Earpiece for the handset, but also the speakers. It sounds crystal clear and loud. thank for the tip, saved me from getting a new phone.

-Steve

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A possible fix is to go to Settings > General > Accessibility > Hearing Aids and toggle Hearing Aid Mode to On.

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Is the mesh on the actual screen plugged with dirt or dust? That’s usually the most common issue I come across. Either replace the screen, or if you have old screens laying around replace the mesh that is inside. Obviously option 2 is cheaper.

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I have a customer that brought his iPhone 6s plus saying his ear speaker volume was very low and he could barely hear what the other person was saying even in a quiet room. I did some tests and when I use the recorder to record my voice and listen to it through the ear speaker the sound is crisp and clear, I hear very well.

When I try to make a phone call, the sound is very low, even with the volume at maximum

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Most likely it’s the dust cover, if cleaning or replacing the dust cover doesn’t fix it then it could be a the actual speaker itself.

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poke the mesh with something small like the sim tray ejector.. poke its in the left Conner of the mesh... but use this temporary because you want to make sure you put new mesh and make sure you don't have a hole during raining days.

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I had similar problem fount the screen protector hole haven’t been removed for

ear pice

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Yes the dust cover can get clogged with skin oils and dust that can turn into a putty like paste and seal the metal mesh screen blocking the the airflow and the vibrations for the sound making it sound muffled.

Great idea on how to fix it from Kim S. But I work with a lot of others peoples phones that go through some fairly nasty things and if putting your mouth on it is not an option then I would suggest alcohol and a suction cup which works for me.

Although sometimes I have seen other shops or individual people attempting a screen repair which folded the rubber top speaker gasket in front of the top speaker muffling the sound as described. If absolutely necessary ( like the time a customer spilled paint on their phone) you can change the dust cover atteched to the screen quite easily and the cost only a few cents a piece on amazon or eBay.

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Cleaning the grill with a stiff brush worked for me

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I tried everything recommended but had to get a receiver replaced by Apple. Works now

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Omg! Amazing, this actually worked!!

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use a small pin and clean out the ear wax then vacuum it out.

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I can’t hear the other person bc its so low what could I do

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Like many here, I had the same problem with my iPhone 6s. I used a q-tip dipped in some isopropyl alcohol and then slightly squeezed out the excess. I wiped down the ear speaker and just let it dry naturally. I forgot all about it until the next day when I received a phone call, and whaddayaknow, it worked !!!

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Guys I have the same problem and you won’t belive how easy I fixed it! I almost bought a new iPhone! All you have to do is to chew some gum for like 2 minutes and then carefully stick it on the speaker! Than remove it gently in order for the dirt or anything else to stick to the gum! Trust me it works!

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hello everyone for those of you that are not as thick as 2 short planks and have tryed all the above [including turn up the volume lol] i had same problem with wife iphone 6 for over a year changed speaker cleaned hear port out changed setting but still the same ok here goes go on ebay buy a new screen cost about £6.00 and anyone who can change a plug can change a iphone screen they even come with the tool kit to do the job and by magic she can hear me again doh !

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Hearing sound is very low what is cause

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I see it on here but it confuses me when they want me to tell them details

Update (07/05/2021)

There isn't anything new that I can say to answer the same old thing. What do u need me to do?

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Where is the question I'm supposed to be answering? Its not clear or even in English for that matter.

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By using Electronic Contact Cleaner to spray & clean the hearing speaker on the top with cotton swab or small brush, it worked like a charm and saved me a hundred bucks.

Thanks for sharing the tips on the bottom of the comment.

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