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Model 1402 / 16 or 32 GB capacity

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My zune does not turn on!

I have a zune HD i had it for a while and one day it did not turn on i thought it was because it was not charged but when i go to charge it nothing happens can any one help? And can any one tell me how to do the three buttpn rest? Please? And thank you.

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Just in case anyone else reads this, you fix this by holding down the power button for about 20 seconds.

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I did not know about holding the power button down for 20 seconds. I thought my Zune had died but no this got it going again. Thanks.

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Thanks I had the same problem, now I use ur 20 seconds method, it worked like magic, by the 18th second it off and on again.

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Tried this. Didn't work. Is battery dead. 15 yrs old

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I've had this problem a couple times, but as far as I can tell there's nothing you can do to really fix it. Usually if I just leave mine alone for a few days it will randomly start to work again.

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