Rep: 25
1
1
My Moto G3 only charges when its switch off but when it turns on my phone doesn't recognize that its being charged. My phone is discharging when it is switch ON even i have connected to the adapter. Could you please help in this.
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Rep: 1
1
Have you tried another power adapter? If you move the mini-usb connector slightly in the slot, does it start charging? The Moto G3 3rd Generation (not sure about the 1st and 2nd Gen) has a replaceable power port, which could be your problem. And I hate to say if it is not that, it is your mother board.
Cheers!
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you might have to open up the phone and check if the charger board is fine and if the wire connecting to the motherboard is also fine. You might have to change any parts if any is broken
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