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The Dell Inspiron 15 (N5050) is a mid-sized laptop manufactured by Dell, Inc. that operates on Windows 7. The laptop features include a WLED HD display screen and a max supported memory of 8 GB.

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Why is my screen not turning on?

I downloaded a new computer installation and now when i turn my laptop on, the screen stays black.

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Misty Nakayama what do you mean by that "downloaded a new computer installation"? It worked before you downloaded this?


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Hi! Misty

Restar the computer and hit the ((F8)) in your keyboard when the computer boot-up. Then when the menu screen appears choose Service mode with the up and down arrows and hit Enter and wait for the system to finish boot-up. When the system finish search and uninstall the program causing the problem and restar your computer. But if this not working make a test connecting a external monitor if this work maybe your laptop graphics card is bad or your screen is dead and you need computer service.

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Misty Nakayama será eternamente grato(a).
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