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Second generation of the Fairphone, made by the social enterprise with the same name. Released in December 2015. Model number: FP2-XCVR

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Why is the display freezing up after one minute of use?

I have tried turning it of and on, removing the batteri and removing the screen, it still does not work. Every time I turn it back on, it freezes up after one minute of use. It will not respond to any touch, but all the images and icons are still there.

I am pretty sure that it has nothing to do with any app, since I haven't installed something in a long time, and it doesn't seem to matter if I use it or not, or what feature I use, it freezez regardlessly.

I bought the phone this summer and it has been fully functional until now.

Any advice?

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It is a big Problem! Düring the phonecall, the fairphone freezes up and cannot do anything...

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Hello all! This problem ha sbeen existing since begin of june; both, at the mobile FP2 of my wife as well as on my own FP2. => and what is the support of Fairphonme in Holland doing? Nothing. Not even responding to my Mails. => i cannot propose to anyone the Fairphone anymore. The general idea of Fairphone is nice but the support of the FP team has been so poor the past 2 years => i cannot recommend FP to anyone. Really frustrated Herbert

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@petrajh , Petra, If you just bought the phone this summer it is covered by I believe 2 year warranty, return it for refund/exchange/repair. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://fairphone.zendesk.com/hc/en-us/a...

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Petra Helgesen será eternamente grato(a).
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