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The Shark Rotator NV502 vacuum was made in 2013, weighs 15.5 pounds, and includes a lift away handle. The vacuum can be used on both carpet and hardwood floors.

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Where can I find replacement parts?

My dog chewed through my hose and I need to replace it. Where can I get a new one?

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Replacement parts can be found at SharkClean.com or by calling 1-800-798-7398. Or other websites such as amazon.com. The steps to replace the suction hose can be found in the suction hose replacement guide.

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Where in the !&&* sells parts for this thing I need the little red thing it broke

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The little red thing and they sound on eBay because some guy got tired of people trying to find one and started making them. I found a post online somewhere or some lady had fixed it with zip ties so I tried it I took two zip ties put the little thing together you know what I'm talking about put a zip tie around it pulled it as tight as I could put the second one around and got it as tight as I could then I used pliers to get them even tighter. Works perfectly. Just make sure you clean all the gunk out of the intake before you do this. I hate those little red things I guess if I need to take it apart and clean it I can just cut these zip ties off and put new ones on a little bit easier than pressing that dogon little button maybe.

I think I answered what you're looking for and have fun with it.

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Please pardon my grammar in that post I'm using speech to text and I'm tired and without glasses at the moment.

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Our attachment holding the suction hose broke off a little red piece of plastic in a spring I don't know what to do

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try starting your own question, this one is from 2016.

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