My laptop randomly shut down.

Question

Acer Aspire 7736Z-4809

Part of the Acer Gemstone series, the Acer Aspire 7736Z-4809 offers a larger display than most laptops. Repair of this device is similar to other models in the 7736 series.

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Pnithan Jantarakolica @miichiiii

Rep: 1,1 mil

13

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Postado: 11 de out de 2016

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My laptop randomly shut down.

My laptop randomly shut down during use. The backlight on the screen comes on when I powered the laptop, but nothing is displayed on the screen. When I plugged in the charger, the laptop charging light is not on.

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Mae Underwood @summerpenguin

Rep: 68

4

Postado: 13 de out de 2016

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This symptom could be due to a number of problems. In the past, the Acer Aspire 7736Z-4809 model in particular has faced issues with dead or malfunctioning motherboards - which can lead to secondary problems with the BIOS, battery and power supply.

If this is the case then the motherboard needs to be replaced entirely. To make sure it IS your motherboard and not just the other components, check out the troubleshooting guide for ways to diagnose the problem.

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