Ir para o conteúdo principal

The Fitbit Surge was released in 2015 and is identifiable by model number FB501BKL. This is a smartwatch that is capable of monitoring your heart rate, pace, elevation, and distance.

23 Perguntas Visualizar todos

Where can I buy screws for Fitbit Surge band?

4 Screws hold the Surge Bands in place on the back of the tracker

Responder a esta pergunta Também tenho esse problema

Esta pergunta é pertinente?

Pontuação 1
Adicionar um comentário

4 respostas

Pergunta Mais Útil

You'll want to contact the manufacturer directly and they'll be able to send you out a small bag with all the required Screws.

http://help.fitbit.com/?l=en_US&cu=1&fs=...

Good Luck

Esta resposta foi útil?

Pontuação 1

Comentários:

I tried calling the number to get 4 screws and they told me if it was under warranty they could replace the tracker otherwise i am out of luck. I offered to pay for screws and was told not possible. What a ludicrous inefficient business model. I will never buy another fitbit. Lost a customer for life.

por

Adicionar um comentário

Tried to get these through Fitbit, was told they will not sell or provide the screws if not under warranty.

Esta resposta foi útil?

Pontuação 0

Comentários:

i was told the same thing. That they do not provide or sell the screws. Customer support said i would have to buy a new device. Absolutely ridiculous that they use little screws to hold the band together, but won't sell or replace the screws. And if you happen to still be under warranty, they will replace your entire fitbit watch, but not the screws themselves. Makes no sense and makes for bad customer service.

por

Adicionar um comentário

Same here. They just lost a customer for life. What a messed up business model. I offered to pay for screws but no go. This is their way to force you to buy another one. But in actuality they have lost a customer for life. Over 50 cents in screws!

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

You just go to Ebay or Amazon & buy a replacement watch band with screws(only about $10-$15).

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Adicionar a sua resposta

Anthony Bova será eternamente grato(a).
Exibir estatísticas:

Últimas 24 horas: 0

Últimos 7 dias: 1

Últimos 30 dias: 1

Duração total: 1,695