Why my wifi and bluetooth do not turn on?

Hi,

I bought my new phone and started over heating using wifi and charging the phone. I was using the original charging device. After a while the wifi and the bluetooth won't turn on. I factory reseted the device and have it up to date. And still both wont turn on. Is there a repair for the antenna? Is a hardware issue o a software issue?? Where is the antenna located?

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Hi,

Have you solve this issue ? , I have the same , it could be possible to replace MOTHERBOARD complete or it's expensive?

por

Just bought it? Send it back to where you bought it from, it's covered under warranty, get it replaced.

Opening the device will just void the warranty which is what you obviously do not want.

por

Hi ben, it doesnt have warranty

por

@vickchelo i sent it back to factory and use the warranty

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