This laptop was released in September of 2010, Identified by model number Inspiron N5030 or Inspiron 15. It is an all black laptop with a DELL logo in the center of the top cover, a mouse pad with separated left and right key buttons, and a disc drive on the right hand side of the computer.
Can you explain in more detail the issue? is it when you try to log into the laptop you are being stopped by a pop up? or can you log in?
por Ryan