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The BlackBerry Z10 is a touchscreen-based smartphone developed by BlackBerry, previously known as RIM.

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Why is my blackberry not turning on

Recently my blackberry got blocked so l tried to reset my password after following instructions from youtube videos,,it did not switch on instead it showed me this www .bberror.com/10-0015. what shld l do

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Hi Rozay

I found this you can try and see if helps.

BB10-0015

The device cannot boot due to a file system error

As a remedy, this is what you can try, but make sure you have the latest version of BB Link

Open BlackBerry Link.

Ensure the computer is connected to the Internet.

Power off the BlackBerry 10 smartphone or BlackBerry PlayBook tablet.

Connect the device to the computer via the USB cable.

Under the Devices heading, click the device name when it is displayed.

Click Preferences at the top-right.

On the left, click Reload Device Software.

Click the Reload button.

Click OK to confirm.

Hope this help

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my blackberry is did not on and show the www.bberror.com

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