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Support and repair information for laptops made by Samsung.

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No backlight in keyboard after upgrading to windows 10

Hi All.

I have a problem with my Samsung NP700Z3C-S02 laptop after installing windows 10.

I have not been able to use the fn-keys or turn on the backlight in my keyboard.

I have tried searching for the problem, but the only solution i found was to install the program: Samsung Settings.

When I install the program windows blocks it with this warning: "This app has been blocked for your protection".

I found a solution to avoid this, by opening the administrator account and install the program from there - again no luck.

Do you have any ideas or things I can try?

Looking forward to see your answers.

Niels.

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12 comentários

Dear All

i do have same problem after instaling windows 10.kindly follow the below link

you will get solved the problem

[http://www.samsung.com/uk/support/catego...

thank you

Shivakumar

por

Could you be more precise! I don't want to look into all the rubbish before hitting the solution!

por

Just download SW Update - http://www.samsung.com/us/support/answer...

and update drivers

My NP900X3F-G02SE in Win 10 all keyboard FN functions started working

por

It is quite simple, do the following:

1) Make sure you have downloaded Samsung Settings App.

2) You have to have Samsung Update Tool installed on your PC.

3) From Samsung Update Tool, Go to App Subsection, beneath Drivers on the left.

4) Look For Samsung Setting Expansion Pack, download it.

5) Keyboard Back-light Feature supposed to work automatically.

6) If 5 not the case, please go to Samsung Settings, on the left select Input, and then Turn on Keyboard Backlight.

That is it.

por

Still not available for the 700 series as of end of June 2018...

Screw you Samsung.

por

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8 respostas

Solução escolhida

I FOUND A SOLUTION:

- Go to device manager

-Right click your keyboard (Mine was a: "lenovo thinkpad ps/2 keyboard" ??)

-Click update driver software:

Block Image

-Click Browser computer:

Block Image

-Click let my pick from a list of device drivers on my computer

Block Image

-Choose standard keybord

Block Image

-Restart and boom. It works.

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5 comentários:

You are absolute Hero and life saver

Thank s a lot man

por

i created an account just to say, THANKS A LOT.

por

I followed these instructions for my Lenova PS/2 standard keyboard and it did not light it up. Is there some other regular or F keys I should be using now to activate it?

por

It SAID that it updated, I did everything you said including restart and I still can't change the brightness of my keyboard lights. In my case I downgraded from win 8 to win7, but I thought this would work. oh well.

por

Created account to say: Thank you VERY much for taking time to post this fix! Worked perfectly on Samsung Spin.

por

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Thanks for the previous answers. I'm running Windows 10 on the Lenovo IdeaPad 700. After a bit of searching I discovered pressing the Fn key and the Space Bar at the same time enables the keyboard lighting. It might be the same for the ThinkPad series and IdeaPad 700Y. Hopefully this helps someone!

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1 comentário:

YES!! After updating the driver (detailed instructions above), this finally made it work. THANK YOU. I can see what I'm doing now.

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I have the Samsung chronos 7 model NP700Z5A-S02ES. This was the solution for me but it should work on all Samsung laptops which don´t get Samsung Settings on a comfortable way with the Samsung Update tool:

1.) download and unzip Samsung Settings version 2.1.0.20 from here: http://org.downloadcenter.samsung.com/do...

2.) run the command prompt as administrator and run "Inst.exe" from the downloaded package. To avoid the warning: "This app has been blocked for your protection" try:

  • Right click on Windows 10 menu button, select “Windows Powershell (Admin)” and run “Inst.exe” from here.

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2 comentários:

I have recently upgraded Windows in my SAMSUNG NOTEBOOK, MODEL NP940X3M to Windows 10 Pro. It's now impossible to switch on the backlit keyboard by pressing Fn and F9 keys. How can I fix this?

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Diego Moldes thanks a lot! worked just fine!

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Hey!

I have the same issue.

All my Fn-Keys didn´t work until i installed "Samsung Settings". now they do but the only thing missing is the backlite.

The standart PS/2 Keyboard is allready shown in the device manager. I´ve reinstalled the driver whithout luck. Is there anyone who has another solution? Something i could try?

Thanks a lot and excuse my bad english !

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3 comentários:

By playing a little with the drivers of other producers the problem fixed itself after reinstalling the standart ps/2 driver.

Thank you anyway, it wouldnt work without your tips.

por

I was having an issue with my keyboard light pereodically not working. I found a post that said to cover your light sensor with your hand momentarily (mine was located near my webcam on top of my screen). Poof, my keyboard lit up. I was super suprised! Try it, might work for you. (Asus ROG-GL752v)

por

That totally worked. How weird!!

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Hi guys I'm using lenova idea pad B 50-50 model 80S2 I5 new one there is no back light, how to turn on back light on my laptop can u tell that guys plz thank q"""

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Dear All

i do have same problem after instaling windows 10.kindly follow the below link

you will get solved the problem

[http://www.samsung.com/uk/support/catego...

thank you

Shivakumar

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1 comentário:

They were really useless. Since the windows 10 upgrade my back light has not worked on the key board. Been told it is incompatible and nothing they can be done. Great!

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I was having an issue with my keyboard light periodically not working. I found a post that said to cover your light sensor with your hand momentarily (mine was located near my webcam on top of my screen). Poof, my keyboard lit up. I was super suprised! Try it, might work for you. (Asus ROG-GL752v)

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Firstly, please try running the troubleshooter: Go to Start > Settings > Update & Security > Select troubleshoot tab > under "Find and fix other problems", click on Keyboard > click on run the troubleshooter and follow on-screen directions.

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1 comentário:

This cannot work because Samsung never created drivers for Win10 for this 2012 Chronos Series 7 laptop... I tried it anyway and no luck. But thanks for the suggestion, as I had no tried that before.

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