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The HP All-in-One desktop personal computer released in the Summer of 2013. This 20" touchscreen is an ideal family home computer that can function as both a desktop and a mobile computer.

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My headphones don't work when I plug it into the jack?

My headphones work fine when I'm using them on my phone but for some reason they don't work when I plug it into my computer. How do I fix this?

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i have the same problem too and i dont no what to do

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Alyssa Kristedja. Make sure that the drivers for your audio card are properly installed. Also, and I know this sounds stupid, but make sure that your headphones are properly plugged in to the headphone jack, not the mic etc. If that still won't work, check the bios to make sure that your audio card is properly initialized.

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Assuming your headphones do in fact work, it might be that the device isn't recognizing them or just overrides them. If this is the case then you can manually connect and set your headphones as default through these steps..

For Windows 8 and 10 move your mouse to the top right of your screen and then straight down to bring up the charms sidebar.

a. Click settings

b. Click Control Panel.

c. Go to Hardware and Sound.

d. Click on Sound.

e. Right click your headphones in the pop-up window

f. Click connect

Hopefully this will set your headphones as the primary playback device. If this fails see the troubleshooting page mentioned above.

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What if you dont see your headphones in that window???

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i dont see the word connect as on option, so i just clicked ok but it still didn't work.

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mine say they are working and that sound is being put through them and that they are the default device but no sound comes out. the headphones are fine in my phone, and the sound for the laptop works without the headphones. any ideas?

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i need help y headphones wont work and i cant use them and they are brand new

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i have tried to have mine fixed but they still wont work even by a prefessinal. does anyone know how to fix this?

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what if your setting don't have a control panel

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I'm having the same problem. I have a Dell laptop and so I've been taking with the reps. They gave me links to reinstall and I'm still having the same problem. The install links I got were: chip set, bios and the audio driver. I tried different headphones with no luck. I've looked online for a fix. One actually worked but it was only temporary. I'm wondering if my bluetooth devices are part of the problem even though they were never an issue before. I've never had this problem before and this one is a complete mystery. Even the reps at Dell are stumped. Their solution is to do a mail-in service.

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FOR MACBOOK AIR-

Im so happy that i figured this out

It might not be 100% accurate

1) Go to settings

2) Click Sound

3) Click output

4)plug your earbuds in

5) Click headphone port

6) slide the balance bar around, and it should work

(if you take your headphones out and it doesn’t make noise, slide the bar around again)

Hope this helped

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On one phone, it didn’t work until I pushed hard on the plug and heard a click.

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this was from last year

so i don’t know why i still have this on my new laptop

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Alyssa Kristedja será eternamente grato(a).
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