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Windows 8 / model number g7-2275dx / black case / 1.9GHz AMD processor / 17.2" screen

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Is there anyway to do a hard reset?

My laptop has a virus but I can't reset it because my son deleted my recover files and the Internet on the darn thing doesn't work is it just useless or is there something I can do?

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2 Soluções

You can order recovery media for your from the HP Pavilion g7-2275dx Notebook PC product page.

Choose Software and Drivers

Then Option 2: Go directly to the software and driver results

There will be an option to Order Media/Recovery DVD/USB.

Select the operating system that came installed on your notebook and it will provide you with the order form to purchase the recovery media.

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im sorry but I don't have the money to buy a dvd to recovery I was praying that I could download something

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What version of Windows is installed on your laptop? If you can not order a recovery CD, I can provide instructions that may help assist you in removing the virus.

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