Dell Inspiron, Win7, Battery not charging (62% plugged in, charging)
I have an Inspiron 15R and my battery is not charging. I have the genuine Windows 7 that came pre-installed and Windows, the battery icon in the task bar, reports a constant battery level of 62% (plugged in, charging.) The adapter is the original that came with the laptop and when I remove it, the laptop looses power and it simply dies.
I have run a diagnostic from the BIOS and it says that the battery is working fine, but even with the adapter plugged in it reported an idle state.
I saw on a windows forum that i should:
- turn off the laptop,
- remove the battery,
- start up with the adapter,
- open the device manager,
- under batteries uninstall "Microsoft ACPI-Compliant Control Method Battery"
- shut down the laptop,
- re-insert the battery,
- start up again.
Even that didn't change the state.
Any advice or help would be very much appreciated.
Thank you.
-Tharindu Wijayasekara.
Esta é uma boa pergunta?
Tharindu, I have the exact same issue, only on a Dell XPS 13 that I bought off of eBay. Mine says it's charging but stays at 21% and then dies when I unplug the AC adapter.
I too tried all the same things you did to no avail.
Did you try a new battery, and did that solve the problem? If I could solve it with a new battery I'd go that route; otherwise, I need to return the laptop.
Thanks,
--Greg
por Greg Adams
Hi Tharindu, I am facing the same problem on my Inspiron 14z-N411z. I have used my laptop for three years but only to back up my files (word files) and some browsing here and there. I am a lawyer and I only use Word on my laptop IF I need to work from home, which is very rare. So you can imagine how less my usage is of the laptop. And all of a sudden I face this battery problem. Started 6 months ago I guess. If you find a solution for the problem please do let me know. I'll be eternally grateful too. Thanks. Jaideep.
por Jaideep Ganachari
To combat this issue, you can use a cooling system and test whether or not your device is able to charge with the help.
Method 2: Adjust your power settings.
Method 3: Update the battery drivers.
Update battery drivers manually.
Update battery drivers automatically.
Method 4: Turn off battery life extender.
Regards,
Rachel Gomez
por rachel gomez