held power and volume button now downloading something/frozen
My son tried to turn his tablet on but held the volume key at same time as power button, a message came up saying if you proceed it will download something so my husband tried to cancel or go back but the only button that would respond to being pressed was the volume key and now the tablet is frozen on a screen with the Android pic and writing in top left corner showing product: GT-P5210, current binary: samsung official and system status: Official
under the Android pic in middle of screen it says downloading do not turn off target.... but has been stuck like this for over an hour with no change.
Samsung support was useless to talk too.
Esta é uma boa pergunta?