Rep: 13
1
Ok I dropped my phone and it cracked but it still worked so I ordered another screen and the screen is just pitch black but my phone is still very functional can get txt and calls and it charges but I cant see any even tried to reboot it could even get the apple symbol to pop up how do I fix it?????????????
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Rep: 1,2 mil
6
6
triple check the connections. shine a bright light at it to see if its the display or back-light (you'll see some faint colors if its a back-light issue).if you want to be really thorough, plug your old screen back in. there is a small chance it's defective, but test it thoroughly before you ask for an rma.
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