2 
2 black horizontal line on screen
No shock on computer whatsoever, it appeared suddenly. It's crossing my screen on the lower quarter of the 13" screen. Have tried to press the screen as read on posts, it does not affect the line not its appearance. It does not appear when I connect the computer on another monitor (but still is on the computer's screen). Have checked software update, reboot, safe mode, PRAM reset, etc.
What can I do before bringing it to the Apple Store?
Esta é uma boa pergunta?
Pontuação
5
359 
3 comentários
Please supply the last four digits of your serial number so we can correction identify the model of your system.
por Dan
Were you able to resolve this issue? I have the exact same problem on my 2013 Macbook Air. Tried PRAM reset and nothing helped... Thank you!
por mayarcarroll
@mayarcarroll - jcm never responded to any inquiry so we'll never know what happened with his system. How about creating your own problem so we can help you. Post a question with your details and what you know and we'll try to help you.
por Dan