Does the laptop stay on if you start it on the charger and then once in Windows etc, you disconnect the charger from the laptop, to see if it works on the battery only, you never mentioned that it did/didn't?
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Does the laptop stay on if you start it on the charger and then once in Windows etc, did you disconnect the charger from the laptop, to see if it works on the battery only, you never mentioned that it did/didn't?
Try uninstalling the Microsoft ACPI Compliant Control Method battery drivers in ''Device Manager > Battery'', and then when they have been uninstalled, close all open windows and restart the laptop in the normal manner.
During the following startup, Windows will reinstall the drivers. Check if the battery shows that it is charging etc. If it does allow it to fully charge (if necessary) and then check if it now works OK
Does the laptop stay on if you start it on the charger and then once in Windows etc, you disconnect the charger from the laptop, to see if it works on the battery only, you never said if it did or didn't?
+
Does the laptop stay on if you start it on the charger and then once in Windows etc, you disconnect the charger from the laptop, to see if it works on the battery only, you never mentioned that it did/didn't?
Try uninstalling the Microsoft ACPI Compliant Control Method battery drivers in ''Device Manager > Battery'', and then when they have been uninstalled, close all open windows and restart the laptop in the normal manner.
During the following startup, Windows will reinstall the drivers. Check if the battery shows that it is charging etc. If it does allow it to fully charge (if necessary) and then check if it now works OK
Hi @clootbooters24
Does the laptop stay on if you start it on the charger and then once in Windows etc, you disconnect the charger from the laptop, to see if it works on the battery only, you never said if it did or didn't?
Try uninstalling the Microsoft ACPI Compliant Control Method battery drivers in ''Device Manager > Battery'', and then when they have been uninstalled, close all open windows and restart the laptop in the normal manner.
During the following startup, Windows will reinstall the drivers. Check if the battery shows that it is charging etc. If it does allow it to fully charge (if necessary) and then check if it now works OK