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Versão atual de: Jeff Suovanen

Título:

Won't power on , instead it automatically powers on

Texto:

So here's the issue.

1. 6 months ago the screen of the phone broke & yesterday i got it fixed through unauthorised channels, but when i connect it to power outlet (not the original charger) it automatically  powers on while plugged in & encryption password prompt  appears (which is forgot),  instead of showing charging screen & powers off after plugging out showing 0% charge.

2.  Since the phone automatically powers on i thought of hard resetting it to factory setting but was unable to do so because when i select the factory reset setting by pressing power button , the phone would turn off automatically.

So in a nutshell phone is not charging after being plugged in for complete 1 day & unable to hard factory reset it.

Dispositivo:

-Moto Z Play
+Motorola Moto Z Play

Status:

open

Postagem original de: Crisper buddy

Título:

Won't power on , instead it automatically powers on

Texto:

So here's the issue.

1. 6 months ago the screen of the phone broke & yesterday i got it fixed through unauthorised channels, but when i connect it to power outlet (not the original charger) it automatically  powers on while plugged in & encryption password prompt  appears (which is forgot),  instead of showing charging screen & powers off after plugging out showing 0% charge.

2.  Since the phone automatically powers on i thought of hard resetting it to factory setting but was unable to do so because when i select the factory reset setting by pressing power button , the phone would turn off automatically.

So in a nutshell phone is not charging after being plugged in for complete 1 day & unable to hard factory reset it.

Dispositivo:

Moto Z Play

Status:

open