It appears that the problem might be caused by moisture on the control board, which can cause bad connections etc.
However, according to the User guide there is a ''15 year guarantee'' on the product. Therefore I recommend that you verify that it is still within the guarantee period (ensure that you have the proof of purchase) and then consult the guarantee statement in the User guide as to what you have to do to make a claim for a guarantee repair or replacement.
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It they will not honour their guarantee for whatever reason then I suggest that you dis-assemble the scales and see if there is any moisture damage to the control board. Look for screws under the feet of the base as well as in the battery compartment and under any stickers to undo the base plate.
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It they will not honour their guarantee for whatever reason then I suggest that you dis-assemble the scales and see if there is any moisture damage to the control board. Remove the battery and then look for screws under the feet of the base as well as in the battery compartment and under any stickers to undo the base plate to gain access.
Hi,
It appears that the problem might be caused by moisture on the control board, which can cause bad connections etc.
However, according to the User guide there is a ''15 year guarantee'' on the product. Therefore I recommend that you verify that it is still within the guarantee period (ensure that you have the proof of purchase) and then consult the guarantee statement in the User guide as to what you have to do to make a claim for a guarantee repair or replacement.
It they will not honour their guarantee for whatever reason then I suggest that you dis-assemble the scales and see if there is any moisture damage to the control board. Look for screws under the feet of the base as well as in the battery compartment and under any stickers to undo the base plate.