Toshiba Satellite C875-S7304 Troubleshooting

Laptop is unresponsive and shows no sign of powering up.

Make sure the power chord is properly plugged into the laptop and a functioning power outlet. If the charging light on the power chord does not light up, the power chord needs to be replaced.

If the laptop is properly plugged in, the power chord is displaying the power light, and the laptop is still not powering up, the battery is faulty and must be replaced using this guide.

The monitor on your Toshiba Satellite C875 is not displaying anything on the screen while powered on. 

First, make sure that the brightness on the laptop is turned up by adjusting the settings on your laptop. To do this, hold down the Fn key on your keyboard while pressing the F7 key until desired brightness is reached. The device may also be in power saving mode causing it to dim the display. Plug in your laptop to ensure it is fully charged and not in power saving mode to avoid a dim screen.

Make sure the display has not been sent to a second screen or set to projector mode by holding down the Windows key while pressing the “P” key twice. By doing this, you reset the display to “Computer Only” which reverts the display to your laptop screen.

If you have completed the steps above and the screen is still not functioning, you may need to replace it using the Display Replacement Guide.

While working on the laptop when it is unplugged, the device shuts off without notification.

Certain old system updates through Windows 10 may cause random shutdowns. In order to avoid this, make sure your laptop is always up to date with the latest software. To do this, press the Windows key and click the gear icon on the bottom left of the start menu to access settings. Next, click the “Update & Security” category and finally click “Check for Updates.”

If all software is up to date and the device still shuts off while unplugged, the battery may be reaching the end of its shelf life and will need to be replaced.

Laptop does not respond to any manual prompts; display remains the same.

Often times, devices require a restart to run properly if they have not been shut off for a long period of time. Restart your laptop by holding the power button for 10 seconds or until the power light shuts off, then press the power button again to start up the laptop.

The RAM temporarily stores data which is cleared after each restart. In order for the laptop to run efficiently, the RAM cannot be full. RAM becomes full when too many tasks are running on the device. If you are experiencing freezing issues after restarting your device, you may need to upgrade your RAM.

The Hard Drive stores all device data and allows the computer to run smoothly. Once all software and RAM has been checked and you are still experiencing freezing issues, the hard drive may be at fault. If this is the case, the hard drive must be replaced.

If all the above issues have been ruled out, the motherboard may be failing which means it will require a replacement using the Motherboard Replacement Guide.

Toshiba Satellite laptop shuts off without notification while in use.

Laptops may overheat if too much dust accumulates in the vents. To remove this dust you can use a compressed air duster to gently blow the dust out of the vents.