O scanner não liga
Certifique-se de que o cabo de alimentação do seu scanner e uma tomada elétrica funcional estejam conectados firmemente ao scanner.
Verifique se a tomada elétrica está funcionando. Teste-a conectando outro dispositivo elétrico e ligando-o, se necessário.
O scanner não digitaliza
O scanner está offline ou não está conectado. Coloque o scanner online e verifique as conexões dos cabos.
O scanner não está recebendo energia
Verifique todas as conexões elétricas do scanner. Certifique-se de que estejam conectadas corretamente na parte traseira do computador, no scanner e na tomada da parede.
O scanner funcionava, mas parou de funcionar
O scanner pode precisar de uma atualização.
Equipe
University of North Texas, Team S1-G3, Friess Fall 2019 Membro de University of North Texas, Team S1-G3, Friess Fall 2019
UNT-FRIESS-F19S1G3
3 Membros
Autoria de 240 guias
7 comentários
When trying to scan, I get the following message: "The specified destination (image saving folder) is invalid. I have not specified a destination folder, don't know what this means.
Sheila Irons - Responder Compartilhar
When I move the motherboard on a ix500 from one unit to another does the page count / serial number move with it or is it stored somewhere else? Is a problem reported as with the optical system on the motherboard or another part of the scanner?
Computerman - Responder Compartilhar
My scanner is connected via wires and turned on. When I attempt to scan a document, the scanner light blinks off and on and doesn't scan. I've checked the connections and everything if plugged in tightly. I don't understand why the scanner has stopped working, nor what the blinking light means. Can anyone advise me?
B M Reed - Responder Compartilhar
I had the same problem. I found out a tab for WiFi in the back was selected to "ON". I moved to the "OFF" side and the scanner worked fine.
EJ_CA - Responder Compartilhar
My scanner was working and now the light flashes but won't scan?
Liane Phillips - Responder Compartilhar