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Samsung Glyde Troubleshooting

Phone does not power on

Your Samsung Glyde does not turn on.

Battery is uncharged

Take the battery charger and plug it in to the outlet and your phone to recharge your battery. If this does not work, your charger may not be working.

Try charging your phone with other charger. If your battery starts charging properly, then you have a bad charger. Purchase a new charger.

Bad battery

If your charger is working properly but the battery is not charging, you may have a bad battery. Purchase a new battery that is not defective. To replace the battery on your phone follow our step-by-step guide.

Bad logic board

If your phone does not turn on and you are sure that your charger and battery are working properly, you may have a problem with the phone's logic board. Use our step-by-step guide to replace the motherboard.

Screen is not working properly

The Samsung Glyde is known to have issues with screen unresponsiveness. Its resistive touch screen not always responds to the user's touch. This was the main reason for the discontinuity of the product.

Screen is unresponsive to touch commands

If the screen does not respond to the user's input, a LCD screen replacement may be required. Follow our step-by-step guide to replace it.

Broken screen

If your phone's screen is broken you need to replace it. Use our step-by-step guide to change your LCD screen.

Keyboard does not respond to input

If the keyboard does not respond when you press the keys, a replacement may be required. To replace the keyboard, use our step-by-step guide.

Camera does not work

If your camera does not work properly, it may be broken. Use our step-by-step guide to replace it.

Not getting reception

If your phone is not getting any reception, it is most likely that there is a problem with the network or that you are in an area that does not have reception.

If this is not the case, there may be a problem with the phone's antenna. To install a new antenna, refer to our [link de guia inválido].

My phone is dead. Not sure if it is the battery. Should I be able to power on the phone while plugged into the charger if the battery is dead? When I try this it flashes the Verizon logo, starts to power on, then goes dead. I don't want to buy a new battery if it's a bigger problem.

Paul Ferguson - Responder

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