- No images appear on the monitor
- Image on the screen is flickering
- Colors do not appear correct
- Monitor does not turn on
- Power LED is not lit
- Screen image is not properly displayed
- Monitor stand does not adjust
No images appear on the monitor
No image appears on the monitor and the screen is blank, but the monitor appears to have power (it is glowing).
Monitor screen is cracked
If the screen has a crack going through it, the picture will appear distorted. Try our screen replacement guide.
Monitor is not receiving any input signals
Check to see if the monitor is plugged into a computer, and make sure that the computer is turned on. If the computer is not turned on, the monitor will not display anything at all.
Image on the screen is flickering
The picture appearing on the screen is not consistent, and may be wavy or distorted.
Input cables are not completely plugged into the monitor
Check your video input cable on the back of the monitor. Disconnect and reconnect any cables and ensure that the cable is securely inserted into the monitor.
Colors do not appear correct
The colors being displayed on the monitor are not correct (i.e. Greens are appearing to be yellow or blues are appearing purple).
VGA cable does not function
Try using a different monitor with the same VGA cable if you have one. If the DVI or VGA cable does not work with a monitor you are sure is functioning properly you may have a faulty cable. This is a common issue with VGA cables, and the only solution is to purchase a new cable.
Monitor does not turn on
Nothing appears on screen and the power indicator is not lit.
Monitor is off
Ensure that the monitor is plugged into a power source and try pressing the power button on; the green power LED should turn on.
Power supply is faulty
It is possible that the power supply inside the monitor is broken. See how to fix that with our here
Power LED is not lit
The monitor is turning on but the green indicator is not lighting up.
LED is dead
If the LED light is dead, it needs to be replaced.
Screen image is not properly displayed
The image appearing on the screen is not correctly fitted to the display. Black columns appear along the sides of the picture, or part of the picture is cut-off.
Monitor is improperly configured
Go into your computer's resolution settings and set it to the recommended resolution of 1280 x 1024. Using Microsoft Windows software, select the start button and continue to the control panel. Under the "Appearance and Personalization" heading, select "Adjust screen resolution".
Monitor stand does not adjust
The monitor is not properly sliding, tilting, or rotating on the stand.
Stand is jammed
If it is not adjusting properly, some part of the stand is stuck. If it does not rotate, there may be something jammed in the bottom of the stand that needs to be removed.