Lenovo ThinkPad L13 Yoga Gen 2 RAM Failure

Is your Lenovo ThinkPad L13 Yoga Gen 2 having application errors, random reboots, or crashes? Use this troubleshooting guide to help diagnose why.

Overtime the device will accumulate storage. A great solution would be to restart your Lenovo ThinkPad and start clearing files that accumulated over time. Also quitting programs you're not using and scan for malware.

• Open file explorer.
• Navigate to folders like Downloads, Documents, or Desktop
• Select unwanted files, right-click and choose to delete.

• Open windows Security and click the start button and type Windows Security and press enter.
• Navigate to virus and threat protection in the windows, select virus and threat protection from the left panel.
• Start a quick scan and under current threats click quick scan to perform basic scan of your system for malware.
• Perform a full scan so scroll down and select scan options, then choose full scan and click Scan now.

Causes for application errors are memory management issues or out of memory so it's better to make sure to run a memory diagnostic.

• Open windows memory diagnostic press windows key + R to open the run dialog.
• Type mdsched.exe and press enter.
• Choose restart option in the windows memory diagnostic window, select restart now and check for problems. Your Thinkpad will restart and begin the memory test.
• Let the test run then the diagnostic tool will automatically scan your RAM for errors. This may take several minutes.
• View test results after the test, your ThinkPad will restart again, and once you log in, the results will appear on the screen.

Causes of random reboots could cause overheating or outdated software. Run a Windows memory diagnostic then you select application and check for problems or restart the computer and clear all files. Or run a system maintenance task and update software and perform a disk cleanup.

• Open windows update, click the start button and select settings (the gear icon). Then go to update and security.
• Check for up in the windows update section, click check for updates. Windows will search for and download the latest software updates.
• Install updates, if updates are available, click install now. Your system may need to restart to complete the update.
• Update other software, open Lenovo vantage (pre-installed on Lenovo laptops) to check for and install firmware, driver, or other system updates.

Ram can be damaged by improper handling such as dust, moisture, or static electricity. Dropping your device or not handling your desktop computer improperly can break the RAM chips. Make sure to keep your device clean using a compressed air can. This will help with your internal device become dust free. Also wearing an anti-static wrist strap to protect against static electricity.

Protection from Physical Damage:

• Handle with care, always power off the laptop and disconnect it from any power source before handling the RAM or opening the back panel.
• Avoid touching the gold connectors or chips directly, as static electricity can cause damage.
• Use an anti-static wristband when handling the RAM or ground yourself by touching a metal surface to precent static damage.
• Protect your laptop from excessive heat, dust, and moisture, which can affect internal components.
• Ensure proper ventilation by keeping the air vents clear and using the laptop on a flat surface to prevent overheating, which can harm the RAM overtime.