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No Sound from Both Speakers

Volume Too Low

  • The device's volume is off or too low to hear. Check the device settings and try adjusting the volume.

Faulty Input Jack Connection

  • The headphone's wire input is not completely plugged into the device's headphone jack. Twist and push the jack to make sure it is all the way plugged in.

Faulty Wire Connection

No Sound from One Speaker

Device Set to Fade Sound to Either Left or Right Speaker

  • Check the device settings.

Blown Speaker

Faulty Wire Connection

Distorted Audio

Faulty Input Jack Connection

  • The headphone's wire input is not completely plugged into the device's headphone jack. Twist and push the jack to make sure it is all the way plugged in.

Faulty Wire Connection

Headband Won't Stay in Position

Worn Headband Adjustment Piece

Ear Padding Is Torn

Ripped or Torn Ear Padding

Speaker Cover Is Cracked or Broken

Cracked or Broken Speaker Cover

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