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GE Digital Messaging System Troubleshooting

GE Digital Messaging System is an answering system connected to any phone line.

I Can't Hear My Messages

Adjust the volume control

The volume control is located on the right side of the face on the device. Press the up button.

Replace the Speaker

If adjusting the volume does not work the speaker may need to be replaced. Here is how to replace the speaker

I Can't Restart My Messages

You must play messages for at least five seconds

You must play messages for at least five seconds before pressing and holding the previous button to restart messages. This is located on the face of the device.

Incoming Messages are Incomplete

Message may be too long

The caller may have left a message longer then the message length you chose during setup.

Memory may be full

If the device's memory is full, delete some of your messages.

Accidentally pressed the STOP/SET button

You may have accidentally pressed the STOP/SET button when you were playing back your messages.

Device Won't Respond to Remote Control Commands

Are you using a touch-tone phone?

You must use touch-tone phone which is also known as a push button phone.

Security Code

You must enter the correct security code.

Did the unit hang up?

If you take no action for a period of time, the system automatically hangs up.

My Message Counter is Flashing Rapidly

Memory is full

Memory is Full. Erase some of your messages.

Lost voicemail message

Kathryn Kay - Responder

Unable to program voicemail

Kathryn Kay - Responder

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