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Device Won't Turn On
Device is unresponsive when the on or pulse button is pushed.
Device Not Plugged In
Check to make sure your device’s cord is plugged into an outlet.
Faulty Outlet
If your device is plugged in but not turning on, your outlet may not be working. Test the outlet for power by plugging in another device that you know is working. If power is being supplied, your device may need further maintenance.
Device Recovering from Overheating
If your device has recently overheated from excessive use, the device won’t turn on for 5 minutes to 1 hour afterwards. Wait the allotted time and try turning on your device again.
Faulty Power Cord
If your power cord has any exposed wires, it is most likely damaged and will need to be replaced. Refer to the Cuisinart DFP-14BCN Power Cord Replacement guide for instructions.
Blades Won't Spin
Device is properly plugged in, but blades won’t spin when on or pulse button is pressed.
Device Components are Not Properly Aligned
Check to make sure that all components of your device are properly aligned. For safety, the machine will not run if components are out of place. To align your device, lock the work bowl so the handle is facing the front of the processor base. The cover locks the same way as the bowl. Set the cover so the tab is slightly left of center, and then turn it to lock into place. Slide in the large and small pusher and compress the small pusher so that the safety locking mechanism is engaged. Refer to the Cuisinart DFP-14BCN Bowl Replacement guide to check if your device is properly aligned.
Faulty Capacitor
If the drive shaft spins easily by hand but the motor only hums when powered on, your capacitor may be faulty and needs to be replaced. Refer to the Cuisinart DFP-14BCN Capacitor Replacement guide for instructions.
Faulty Drive Shaft
If the drive shaft does not spin easily by hand, it may be faulty and needs to be replaced.
Damaged Motor
If the motor does not spin, it may be damaged. The motor may create a sound as if it is about to start, but does not do so.
Damaged Safety Feature
If all of the device's components are in place and the motor and drive shaft are functioning, the safety switch could be stuck. This feature prevents the blades from spinning when the parts are not completely or correctly assembled. See the Cuisinart DFP-14BCN Safety Switch Replacement guide for instructions on how to access and replace the safety switch.
Device Stops During Use
Blades stop spinning while food processor is in use.
Device Became Unplugged
Plug your device back into a functioning outlet.
Device May Have Overheated
If the blades stop spinning mid-use, excessive strain may have caused the motor to overheat and stop. Turn off the machine and wait 5-10 minutes for the motor to cool off. Try processing the food again in a smaller batch or for a shorter amount of time.
Blade is Jammed
The amount of food used may have exceeded the device’s maximum capacity. If there is excess food build-up, the motor will slow down and stop due to increased resistance. Remove half of the food, and process it in two batches. For future use, refer to the Cuisinart DFP-14BCN Instruction Booklet, which offers the recommended capacity for food being processed.
Device Continues Running After Use
Blades spin when one or more of the device’s components are not properly aligned.
Faulty Safety Switch
The safety switch that keeps the blades from running when the device is not aligned is not working. Replace the safety switch. Refer to the Cuisinart DFP-14BCN Safety Switch Replacement guide for instructions.
Tabs Broke Off
The plastic tabs on the cover that engage the safety mechanism broke off, causing the machine to not run.
Excessive Force Used
If the cover of the processor was pulled on too hard, the plastic tabs can snap off. If the tabs are still in good shape, they may be glued back on. Use PVC pipe glue to secure the tabs. If the tabs broke into multiple pieces, you should buy a replacement cover with functioning tabs.
Liquid Leaks From Device
Liquid leaks from the bowl when the device is being used.
Too Much Liquid
If liquid leaks out between the bowl and cover when the device is running, you added too much liquid. Add a maximum of 3 cups thin or 6 cups thick liquid. Turn the motor on before adding other liquid ingredients and add liquids slowly to allow the other ingredients to absorb it.
Seal Not Created Between Blade and Bowl
If liquid leaks from the bowl onto the motor base, remove the bowl from base as soon as you finish processing. Do not remove the metal blade first. When the bowl and blade are removed together, the blade drops down and forms a liquid-tight seal against the bowl.
Device is Dirty
The device has accumulated food particles or odors after use.
Use Over Time Has Caused Device to Smell
If use over time has caused your processor to smell, you will need to clean your device. Mix a solution of half water and half baking soda. Pour the solution into the bowl and soak for 15 minutes to eliminate odors. Rinse the bowl under running warm water and dry thoroughly to prevent bacteria growth or damage.
Food Trapped in Safety Mechanism
Food particles may accumulate in the bowl and lid’s safety mechanism. To remove food buildup, unplug the device, remove the blade and discs, remove the bowl and cover from the base, and soak them in warm, soapy water. If the safety mechanism has a lot of buildup, soak the parts in a solution of half water and half vinegar. After 30 minutes, remove the bowl and cover from the soaking solution and rinse them under running warm water. Use a small brush, pipe cleaner, or cloth-covered chopstick to dislodge food particles. Dry the bowl and cover thoroughly to prevent bacteria growth or damage.
Equipe
Cal Poly, Team 10-3, Livingston Fall 2016 Membro de Cal Poly, Team 10-3, Livingston Fall 2016
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28 comentários
Cannot turn on the processor, no problem with obvious things like the blades in properly switch is working etc. no sound from the motor at all.
Purchased in 2015 the box says full 5 year warranty. Can I get a replacement? Tried everything can think of and on the site.
Christine J Sullivan-Reitz.com
Christine Sullivanreitz - Responder
We are having the same problem. The cause seems to be that the aluminum rod on the pusher assembly no longer pushes out the stainless safety pin (on the bottom of the work bowl lid) a sufficient distance to start the processor. The maximum the pin will extend when pushed out using the pusher assembly is 7mm, but when I press against the wheel inside the top of the work bowl cover with a small screwdriver, I can easily extend the pin to 9mm. This 2mm difference prevents the cusiinart from turning on when fully assembled. Not sure if the little plastic wheel wore down, or something got bent inside the mechanism that pushes the pin out, but this is the problem - the safety pin isn’t extending sufficiently to allow the cuisinart to run. Not sure what cusinart will be willing to do except sell me a new work bowl lid and pusher assembly because the unit is out of warranty.
dlowryjr - Responder
Blade is stuck and cannot remove it. I read using boiling water, a wrench, astroglide…
Any advice that doesn’t involve ruining the unit?
Mauricio - Responder
After all this time I might as well provide my own answer. I used ice. Filled the bowl with it, turned the device on and after a short while the blade came off.
Mauricio -
Be great is someone from Cuisinart could respond to the comments. Thanks for the great explanation dlowryjr. This is exactly what my problem is too.
mkehler - Responder
Blender starts and spins but only for one or two seconds. Then stops. Turns on again immediately but does the same thing. Stops after one second operation.
Peter Hockett - Responder
The blade won’t go down on stem . Ordered a new blade and the same one was sent but won’t go down on stem .
Dianne Lewis - Responder
Very helpful information about Cuisinart DFP-14bcny, However i have found this Cuisinart DFP-14bcny review: https://www.foodprocessorsreview.com/cui... Please check it is helpful for you or not?
Lucas Brown - Responder
Thank you. I purchased a “non functioning” Cuisinart DLC 10 cheaply on auction, which turned out to have been incorrectly aligned, and was in fact fully functional. It was thanks to this article and others like it that I took the chance.
Timothy Takemoto - Responder
My trusty old friend is making some very loud and irritating noise when running. Sounds like the motor bearings are shot..even though the unit works, at times it is deafening. To take it apart I am going to have to break off the stem and wedge out the 4 round circles to get at the screws holding in the motor unit. It is going to be ugly and it will never look the same. Moreover, I have no idea of the cost to get it fixed. I have an opportunity to buy a new unit for a reduced price and think this is the way to go. I have a 30 YO deluxe 11 and my eye is on a DLC-8S. Any advice?
dsg144 - Responder
The feeding tube is stick tight to the shaft of the tube …HELP! And Thank you, I hope!
teslawk - Responder
Someone filled their machine with ice in order to unfix something that was stuck. Heat via hot water then ice might help too since the shaft and pusher are made of different types of plastic that should expand and contract to a different extent.
</br>I would like to turn off the safety mechanism by adding a safety mechanism override switch so that I can take my chances disconnecting and using the oval (not the small round) pusher. True I would be able to cut my fingers off but….I can chop myself up with my brush cutter and drive my car into wall.Timothy Takemoto - Responder
Motor runs,planetary pulse works but whisks don't turn. What am i doing wrong?
Jenny Becker Rausi - Responder
blade spins when empty once food is in it try to spin but cna’t
angela ruiz - Responder
Out of box, we got the motor to turn the blades once. For 5-10sec.
When pulse was selected motor turned off.
Pulse a 2nd time and every time thereafter we get the motor to hum, but no blade movement
Motor spins freely after unplugged.
Safety mechanism appears to be working correctly (pin extending enough to make switch click)
Please help. This product is obviously flawed during manufacturing.
Why did quality control not catch this obvious disappointing flaw with product?
Gary Sallans - Responder
Dear Gary Sallans
It may be a manufacturing flaw as you say but bear in mind that people sell these things thinking that they are non functional (I bought one described in that way) when in fact they are fully functional, due to the over-zealous, imho, safety mechanism.
The container (which is the only part that has a “pin”), the lid which locks into the container, and the plunger attachment which locks into the lid and keeps the container’s pin pressed down to its fullest extent, all have to be correctly aligned and locked for the blades to spin.
However, if it is the safety mechanism, the motor should not hum. The only time I get that hum-but-no-spin symptom is when some food is jammed in the way of the blade.
Timothy Takemoto - Responder
Cannot put feeding tube with metal rod in place. Have never been able to use this machine.
Grammy ToB - Responder
My processor turns on by itself when assembled, the only way to stop it is opening the lid.
Even when you plug the base power cord, it makes a sound like trying to do something.
rogerio.r.picilli - Responder
Cuisinart spins but not cutting food....blade is not old, only used maybe a dozen times. I have this Cuisinart not even a year.
pcostabile - Responder
Just tried using for first time. .won't do anything ..tried different plug in...took it apart nothing
wendy -
The spring with the “on” piece when bowl and top are assembled do not fully engage but spring back so I have to push down with the ON button on in order to get it to run. I’ve replaced the bowl and the top.. still doing it! Help!
Laura Lois - Responder
I am a year or more too late but, as I just wrote to Lynn, these Cuisinart devices are designed to require that one push the on button down, rather than be switched on and off, as a safety feature and to protect the motor from overheating, I think. Mine can't be switched on either; I have to push.
Timothy Takemoto -
Just tried using for first time..won't even turn on
wendy - Responder
I find that it is usually because the bowl, lid, and safety sleeve thing has not been put on properly so the safety mechanism does not allow the button to turn the electricity on. As diowryir mentions above if the rod is bent then it can be more serious. I have adapted mine so that it turns on even when dangerous.
Timothy Takemoto - Responder
On button will only pulse , will not stay on when pushed then released
Lynn Shev - Responder
Lynn
Three months later. As far as I know that is the way they work. They are not designed to be switched on but you have to push the button down to make the blade turn. It is another safety feature. Also I think that the motor is only meant to run for 30second at a time and might overheat if left on for longer periods of time.
Timothy Takemoto -
The activating rod on my Cuisinart will not go down, so the pusher cannot get into place. Please let me know what to do. Thank you.
Terry Holpert - Responder
I have always found that by making sure that the bowl is twisted on properly and getting the alignment right (which I have many times failed to in the first instance) I have been able to get the rod to align up.
I have recently removed the safety mechanism by divesting the plunger of the sheathe that activates the rods as shown in this video where I explain how to sharpen the blade with a file
https://www.youtube.com/watch?v=jeiX16FX...
It is dangerous but in my humble opinion, no more so than my sharp kitchen knive and far less so than a car. So, in theory at least, you could take the whole thing apart and remove the electrical switch that requires the rod to be pushed down altogether.
Timothy Takemoto -