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- Problems Charging
- Reduced battery performance
- Screen Display Is Dark
- Flickering Screen
- Boot Problems
- Poor/Inconsistent Touch Pad Tracking
Unable to charge laptop or experience inconsistent charging.
Bad Charging Cable
Try a new charging cable to see if the problem is in the cable or in the laptop itself.
If the charging cable is not the problem, it is possible that the issue is the battery. Make sure the battery is not the problem by attempting to charge with a new battery installed.
Bad Power Plug
If neither a bad charging cable nor a bad battery are the problem, then you most likely have a broken power plug which needs to be replaced.
Reduced battery performance
Battery power doesn't last very long.
If battery dies after using for a short amount of time, the cause of this may be a drained battery. Try charging the battery fully, use for a short amount of time, and if the problem continues, the battery must be replaced.
Screen Display Is Dark
When laptop starts up, screen stays black.
If you can hear the machine start but the screen stays black you may have a bad display which typically requires a full display replacement.
Laptop screen flickers or has horizontal/vertical lines disrupting image.
This problem is possibly caused by a loose connection between the motherboard and the screen display. If this is the case, re-securing the connection could fix the issue. This requires disassembling the laptop and checking each connection.
If a loose connection is not the problem then the entire display may need replacement.
If neither repairing connections or replacing the display works, then the problem most likely lies in the motherboard.
Computer does not turn on properly or makes clicking and grinding noises while preparing to start.
Damaged Hard Drive (HDD)
The problem might be your hard drive.
Possible causes of this are:
- Your computer is bumped or jostled while it is running;
- The electric motor which allows the platter to spin fails due to bad bearings or other components
- The filter on your air intake gets too clogged or the filter isn't working properly
- Extreme heat while running causes the electronic circuit board to fail;
- There is a sudden power failure while the disk is writing.
Poor/Inconsistent Touch Pad Tracking
The mouse or touch pad behaves irratically; left clicks instead of right clicks, or doesn't work at all, there is no response to the computer when the pad is touched.
This is an issue that can often be fixed by finding the right ASUS drivers to download for your mouse.
There have been many reports of manufacturing errors or hardware issues with this laptop, if the drivers are not sufficient then the touch pad has to be cleaned or replaced.